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Update by user Jun 03, 2021
They are coming out today to repair bad work from March and this is the third attempt. This has been ongoing and not at all pleased by customer service or the work performed.
I finally had one gentleman call to say they were coming back, he deducted 100 dollars, but not for the inconvenience, lost time, bad work, or terrible customer service.
It was for the damage to newly redone yard work that they tore up while trying to back in three different places. Hopefully today we will be finished with all the trauma caused trying to get a building put up from this company.
Update by user Jun 03, 2021
They are coming out today for the third time to get the building repaired. They never responded from my complaint on pissedconsumer.
They have done the bare minimum to have this problem resolved. Hopefully today will be the end of this horrible experience that has been ongoing since March.
The workers and personnel need better customer skills. I could not recommend this business.
Original review posted by user May 03, 2021
They were late both days, then left the second day due to shortage of materials for a few hours and we wondered if they were coming back. On the last day we started noticing shoddy work.
We have many pictures, but the worst was the torn bent up roof metal they covered up so we couldn't see it. My husband noticed it and told them and they said the ridge would cover it, but that was not acceptable. They took those pieces back so we did not get a picture of the torn ones. it looks like it was at least 9 damaged ones.
The other damages were done by the workers. They left the building exposed where the rain can get in and run down the metal in between it and the insulation, but they said it was weather proof, but I was concerned about mold. Some of the siding was cut too short and did not meet the trim. They cut two pieces of trim to go around a corner, but only needed one, so they just cut a piece to patch the hole.
Both of the trim pieces up front wert bowed out because they did not trim it short enough. We told them about that and they fixed it. They walked all on the metal siding. Many pieces are not cut straight.
The metal around the doors is bucked up where it is not cut right. If they would have been here for the full two days, maybe this would not have turned out so bad.
User's recommendation: Do not recommend. Below it has 5 stars on each it would not let me change it.
Preferred solution: Price reduction.
MaxSteel Buildings Pros: Steel materials.
MaxSteel Buildings Cons: Poor customer service.