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Contact Maui Jim Customer Service

Maui Jim Phone Numbers and Emails

Toll-Free Number:

  • (888) 666-5905
Call customer service
Send Message

Customer Service:

  • (888) 352-2001
    Lahaina, HI
  • (888) 352-2002
    Repairs (Lahaina, HI)
  • (888) 666-5602
    Repairs (Mainland US)
  • +353 180 092 8370
    Ireland
  • +44 800 980 1770
    UK

Maui Jim Emails:

Customer Service
For product repairs
Jobs/ Career
Media
Marketing Inquiries
Sales/ Reservations
Technical Support
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More phone numbers and emails Less phone numbers and emails

How to Contact Maui Jim?

Most Popular Number:

(888) 666-5905
Total calls: 16 Issues resolved: 3 Last call: Jan 24, 2025
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PissedConsumer Reporter

Clients with general questions and concerns can call Maui Jim support via the toll-free number, 1-888-666-5905, between business hours. The company also has an active customer service team in Lahaina that users can contact via 1-888-352-2001 for efficient assistance. To request repairs from the agents in the same company branch, dial 1-888-352-2002. The Maui Jim phone number 1-888-666-5602 is active for similar queries or concerns from the business agents in the Mainland. Clients in Ireland can call or message the respective company representatives at +353-180-092-8370. To contact the Maui Jim office in the United Kingdom, +44-800-980-1770 is the phone number. Calling the company agent is best for general and urgent matters. However, if the issue is complex or requires additional context or proof to be supported, emailing or consulting the Maui Jim corporate headquarters in person is a better option.

Several emails are available for queries and concerns. Users with general questions or requests for information can write to customercare@mauijim.com. Those seeking to request product repairs can use the Maui Jim contact email repair.us@mauijim.com to reach out. For job applications or questions about fresh career opportunities, contact Maui Jim customer service at hr.us@mauijim.com. Those with media and marketing inquiries can reach the relevant agent at marketing.uk@mauijim.com. The Maui Jim email sales.us@mauijim.com is for sale and reservations. Lastly, customers facing technical issues can request support via webmaster.us@mauijim.com. To seek efficient assistance, submit a request for customer service between Maui Jim's hours.

Customers seeking in-person assistance from business agents can visit the Maui Jim headquarters at One Aloha Lane, Peoria, Illinois 61615, United States. The company also has a branch at 721 Wainee St., Lahaina, HI 96761, for clients in the respective region to consult for information and help. If the matter is too complex to resolve online, sending a letter or consulting Maui Jim customer care in person is best. Calling and emailing are better and comparatively time-saving options for general issues and inquiries.

The company offices are open Monday through Friday between 7:00 AM and 9:00 PM CST. Users can also consult Maui Jim support on Saturday between 7:30 AM and 4:00 PM CST for efficient assistance. If an issue arises outside working hours, relay it via email or consult the featured information on the company website for self-assistance. That would be best for general queries.

The Maui Jim website is the company's official online platform, featuring plenty of information about its services and policies and several options for consultation, including the published helplines, emails, and Maui Jim's addresses for its offices. To submit an online request to the business agent, click Contact Us on the homepage to get directed to a form. Once there, provide your full name, company email address, country, state, and other required details, and click Submit to relay it to the customer care team. That would ensure effective solutions to your problems within a few hours or days.

Maui Jim Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Maui Jim is 8886665905. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Tuesday.

  • People call Maui Jim mainly because of request for information, product/ service and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Maui Jim Website:

Maui Jim Help Center:

Corporate Office Address:

Maui Jim
One Aloha Lane
Peoria, Illinois 61615
United States

Other Info (opening hours):

Other Location:

721 Wainee St.

Lahaina, HI 96761

More contact details

Maui Jim Rating Based on 1 Review

Rating details

5.0
more details
Style and Design
Warranty
Value for money

Rating stats

Rating trend

Summary of Maui Jim Customer Service Calls

24 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Maui Jim?

Request for Information Question:

  • “Not happy with sunglasses, no matter how much I clean them they're smudgy”
  • “Checking on warranty”
  • “Help with product registration”

Product/ Service Question:

  • “Broken sunglasses”
  • “Warranty”
  • “Complain”

Return/ Replace Question:

  • “Replace a pair of sunglasses that I lost. They have been repaired by you previously.”
  • “I need lens replacement”

Other Question:

  • “Recently mailed nose guard doesn’t fit”
  • “Big problems with my glasses”
  • “Repairs”

Compare Maui Jim Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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