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What type of bed frame do tempurpedic beds come with?The first delivery didn’t have it with them so the salesperson that I called said they could have it delivered the very next day.... that didn’t happen but it was a couple of days.

Then after the guys set it up, it just looked like a regular bed frame. I was under the impression my bed would look exactly like the store model bed set-up.

After spending @4,500.00 I’m really hoping I got the correct set-up... please get back with me.

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by #1854700

They display them on adjustable bases so they can demonstrate them as an option. They are priced mattress only. 4500 is probably just the mattress, check your receipt.

by #1833884

Based on sleeperssolutions.com, Tempurpedic mattresses should be placed on bed frames that are adequately ventilated. You should not place the mattress on a box spring. Box springs are designed to “give“ in supporting a traditional mattress, while Tempur-Pedic mattresses require a solid base.

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Question:
#66488

How do I get my W2 if I don’t work for mattress firm anymore.

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by #2001598

Unfortunately, Mattress Firm does not provide any information about how to get a w2 form on the company website.
However, as stated at irs.gov, you may order official IRS information returns by going to IRS' Online Ordering for Information Returns and Employer Returns page, or visiting irs.gov/orderforms and clicking on Employer and Information returns.

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Question:
#55857

Where's my order?Order # WEB000332****

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by #1945866

According to the Mattress Firm support section, you can track your delivery at mattressfirm.com/delivery-tracking.html. You will need to enter the order number and your last name, zip code, or phone number.
You can find the order number in the upper right-hand corner of your receipt. It should begin with an 'S' or 'WEB'.
To get more information about the status of your order and delivery time, please contact the Mattress Firm customer care team:
  • via the live chat at mattressfirm.com;
  • via the company's social networks.

Support is provided:
  • Monday - Saturday: 8:00AM to 9:00PM CST
  • Sunday: 8:00AM to 7:00PM CST

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Question:
#21811

Reprogram/program remotes.

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Answer:
by #1748248

Your question seems to be specific. It is better to contact Mattress Firm customer service via Contact Tab on Pissed Consumer website.

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Question:
#14943

ABOUT THE MATTRESS I RETURNED TO MATTRESS FIRM.

WHY CAN YOU TALK TO ANYONE AT HOME OFFICE CALL THREE DIFFERENT NUMBERS CANT TALK TO ANYONE..

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Answer:
by On Behalf of Pissed Consumer Help Center #1619594

You can reach out to Mattress Firm customer service by phone (877)-345-8521, via online chat on the company website or by mail

Mattress Firm, Inc.,
10201 S. Main St.
Houston, TX 77025

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Question:

Not finish.

How many payment left? On account

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Answer:
by #1742823

Your question is quite specific. Please contact the Mattress Firm customer care team for assistance. You may reach out to them by online chat on mattressfirm.com, by phone at (866) 942-3551 (toll-free number) or by email at customerservice@mattressfirm.com. As stated on the Mattress Firm website, customer service hours of operation are as follows:
  • 8:00AM to 9:00PM CST - Mon - Sat
  • 8:00AM to 7:00PM CST - Sun

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Question:

New district manager.

I need to speak to the ny district manager regarding my account I need their contact information

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Answer:
by #1742827

As stated on mattressfirm.com, Mattress Firm has the following locations in New York:
You may try to reach out to the Mattress Firm customer care team by phone at (866) 942-3551 (toll-free number) or by email at customerservice@mattressfirm.com. There is also a live chat option on the company website.

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Question:
by alan z Xkm #147432

Controller stopped working.Batteries OK. What to do?The wireless controller stopped working all of a sudden.

The batteries are NOT the issue. The hard-wired button that sets the bed to Flat DOES work.

Power cycle didn't help. What to do?

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Question:
by Teri A Dry #70798

How do I reprogram the remote for my adjustable bed?I moved so the bed had to be unplugged.

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Question:

Do you have delivery service.

Ism trying to order a box spring and frame on your website how do I set up for some one to assemble it

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