Mattress Direct Phone Numbers and Emails

Toll-Free Number:

  • (844) 456-8375
  • (314) 434-7328
  • (844) 456-8375

Mattress Direct Email:

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Mattress Direct Contact Information

Mattress Direct Website:

Mattress Direct Online Chat:

Corporate Office Address:

Mattress Direct
15299 Crossroads Parkway
Gulfport, Mississippi 39503
United States

Other Info (opening hours):

Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM

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Mattress Direct Rating Based on 3 Reviews

Rating details

1.3
more details
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

Rating stats

Rating trend

Summary of Mattress Direct Customer Service Calls

13 TOTAL
CALLS
01:03 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mattress Direct Customer Service?

Refund Question:

  • “I'm trying to get a refund speak to Catherine pleasr”
  • “I'm trying to get a refund”

Return/ Replace Question:

  • “Local store refuses to return our money”

Request for Information Question:

  • “Concern”

Activation/ Cancellation Question:

  • “Cancellation”

Shipping and Delivery Question:

  • “Wrong mattress size”

Other Question:

  • “Mattress cover”
  • “Made a warrant claim and haven't heard back from them”
  • “Faulty king mattress”

About

Summary

Mattress Direct is a narrow-specialized company that focuses on distributing mattresses. The company is based in the U.S. and operates in California and Mississippi. It has more than more than 20 offices and a large number of regular clients. Mattress Direct offers a wide selection of mattress types: memory foam, gel foam, traditional innerspring and individually wrapped coils. The company also sells firm, plush and ultra-plush mattresses. Mattress Direct distributes all products under the brands of Tempur-pedic, Perfect Day iSeries, iComfort and Dr. Greene. The store accepts VISA, Discover, American Express and Master Card payments.

Mattress Direct reviews and complaints

Mattress Direct is ranked 104 out of 257 in Bed and Bath category

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