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Contact Mattress Direct Customer Service

Mattress Direct Phone Numbers and Emails

Toll-Free Number:

  • (844) 456-8375
Call customer service

Customer Service:

  • (225) 819-3231
    Baton Rouge, LA
  • (800) 971-6771

Mattress Direct Email:

General Info
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Mattress Direct Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call Mattress Direct is 8444568375. 68% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday.

  • People call Mattress Direct mainly because of product/ service, refund and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Mattress Direct Website:

Mattress Direct Help Center:

Corporate Office Address:

Mattress Direct
15299 Crossroads Parkway
Gulfport, Mississippi 39503
United States

Other Info (opening hours):

Other Locations:

7770 Bluebonnet Blvd

Baton Rouge, LA 70810


3519 Ambassador Caffery

Lafayette, LA 70503


9469 Airline Hwy

Baton Rouge, LA 70815


4325 Veterans Blvd

Metairie, LA 70006


1629 Westbank Expressway

Harvey, LA 70058


323 US Hwy 190 N

Covington, LA 70433


1788 Martin Luther King Blvd

Houma, LA 70360


136 Town Center Parkway

Slidell, LA 70458


1000 S. Clearview Pkwy Ste 1014

Harahan, LA 70123


299 Airport Road South

Pearl, MS 72402


6101 U.S. Hwy 98 #50

Hattiesburg, MS 39402


6435 Siegen Lane

Baton Rouge, LA 70809


15299 Crossroads Parkway

Gulfport, MS 39503


3940 A Promenade Parkway

D'Iberville, MS 39540


4236 Veterans Blvd.

Metairie, LA 70006


200 N. Carrollton Avenue

Mid-City, LA 70119


2367 South Range Suite B

Denham Springs, LA 70726


5700 Veterans Blvd

Metairie, LA 70003


Hours:

Monday - Friday: 10:00 AM - 8:00 PM

Saturday: 10:00 AM - 6:00 PM

Sunday: 12:00 PM - 6:00 PM

More contact details

Mattress Direct Rating Based on 4 Reviews

Rating details

2.4
more details
Diversity of Products or Services
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability

Rating stats

Rating trend

Summary of Mattress Direct Customer Service Calls

29 TOTAL
CALLS
01:03 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mattress Direct?

Product/ Service Question:

  • “Complaint”
  • “Complaints”
  • “Faulty king mattress”

Refund Question:

  • “I'm trying to get a refund”
  • “I'm trying to get a refund speak to Catherine pleasr”

Request for Information Question:

  • “Check on order”
  • “Concern”

Shipping and Delivery Question:

  • “Order received and missing parts”
  • “Wrong mattress size”

Staff Question:

  • “Customer service”

Return/ Replace Question:

  • “Local store refuses to return our money”

Activation/ Cancellation Question:

  • “Cancellation”

Other Question:

  • “I want my matress”
  • “Wanting to know when I will get my mattress”
  • “Mattress cover”

About

Summary

Mattress Direct is a narrow-specialized company that focuses on distributing mattresses. The company is based in the U.S. and operates in California and Mississippi. It has more than more than 20 offices and a large number of regular clients. Mattress Direct offers a wide selection of mattress types: memory foam, gel foam, traditional innerspring and individually wrapped coils. The company also sells firm, plush and ultra-plush mattresses. Mattress Direct distributes all products under the brands of Tempur-pedic, Perfect Day iSeries, iComfort and Dr. Greene. The store accepts VISA, Discover, American Express and Master Card payments.

Mattress Direct reviews and complaints

Mattress Direct is ranked 56 out of 546 in Bed and Bath category

Compare Mattress Direct Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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