Mattress Direct Phone Numbers and Emails

Toll-Free Number:

  • (844) 456-8375

Customer Service:

  • (225) 819-3231
    Baton Rouge, LA
  • (800) 971-6771

Mattress Direct Email:

General Info
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Contact Information

Mattress Direct Website:

Mattress Direct Help Center:

Corporate Office Address:

Mattress Direct
15299 Crossroads Parkway
Gulfport, Mississippi 39503
United States

Other Info (opening hours):

Other Locations:

7770 Bluebonnet Blvd

Baton Rouge, LA 70810

3519 Ambassador Caffery

Lafayette, LA 70503

9469 Airline Hwy

Baton Rouge, LA 70815

4325 Veterans Blvd

Metairie, LA 70006

1629 Westbank Expressway

Harvey, LA 70058

323 US Hwy 190 N

Covington, LA 70433

1788 Martin Luther King Blvd

Houma, LA 70360

136 Town Center Parkway

Slidell, LA 70458

1000 S. Clearview Pkwy Ste 1014

Harahan, LA 70123

299 Airport Road South

Pearl, MS 72402

6101 U.S. Hwy 98 #50

Hattiesburg, MS 39402

6435 Siegen Lane

Baton Rouge, LA 70809

15299 Crossroads Parkway

Gulfport, MS 39503

3940 A Promenade Parkway

D'Iberville, MS 39540

4236 Veterans Blvd.

Metairie, LA 70006

200 N. Carrollton Avenue

Mid-City, LA 70119

2367 South Range Suite B

Denham Springs, LA 70726

5700 Veterans Blvd

Metairie, LA 70003


Monday - Friday: 10:00 AM - 8:00 PM

Saturday: 10:00 AM - 6:00 PM

Sunday: 12:00 PM - 6:00 PM

More contact details

Mattress Direct Rating Based on 3 Reviews

Rating details

more details
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Mattress Direct Customer Service Calls

01:03 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mattress Direct?

Refund Question:

  • “I'm trying to get a refund”
  • “I'm trying to get a refund speak to Catherine pleasr”

Request for Information Question:

  • “Check on order”
  • “Concern”

Staff Question:

  • “Customer service”

Return/ Replace Question:

  • “Local store refuses to return our money”

Activation/ Cancellation Question:

  • “Cancellation”

Shipping and Delivery Question:

  • “Wrong mattress size”

Other Question:

  • “I want my matress”
  • “Order received and missing parts”
  • “Wanting to know when I will get my mattress”



Mattress Direct is a narrow-specialized company that focuses on distributing mattresses. The company is based in the U.S. and operates in California and Mississippi. It has more than more than 20 offices and a large number of regular clients. Mattress Direct offers a wide selection of mattress types: memory foam, gel foam, traditional innerspring and individually wrapped coils. The company also sells firm, plush and ultra-plush mattresses. Mattress Direct distributes all products under the brands of Tempur-pedic, Perfect Day iSeries, iComfort and Dr. Greene. The store accepts VISA, Discover, American Express and Master Card payments.

Mattress Direct reviews and complaints

Mattress Direct is ranked 127 out of 378 in Bed and Bath category

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