Contact Matsato Customer Service
Matsato Phone Numbers and Emails
Customer Service Number:
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(434) 425-7300USA
Customer Service:
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(205) 782-7133USA
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(205) 782-8186USA
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+3 364 465 6863France
Matsato Email:
Matsato Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Matsato Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Matsato is 4344257300. 100% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Friday and Saturday. The average call time is 4 minutes.
Be prepared for the call as Matsato may ask you for the following information to identify you as a customer: address or zip code, first and last name or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Matsato Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Matsato is 4344257300. 100% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Friday and Saturday. The average call time is 4 minutes.
Be prepared for the call as Matsato may ask you for the following information to identify you as a customer: address or zip code, first and last name or order id or tracking no.
People call Matsato mainly because of request for information, product/ service, shipping and delivery.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Matsato is support@get-matsato.com.
Contact Information
Matsato Website:
Matsato Help Center:
Summary of Matsato Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Matsato?
Shipping and Delivery Question:
- “Have not received any thing refund or my knives”
- “Have not received order”
- “Overdue delivery”
Request for Information Question:
- “Request refund”
- “Did my payment go thru?”
- “Looking for my order”
Product/ Service Question:
- “Got a message saying there was a problem with delivery”
- “Order leather sheath for my purchases of knives.”
Refund Question:
- “Have received my knives want refund”
Other Question:
- “They sent order to the wrong state”
- “Check if my order was received”
- “My knives”
Compare Matsato Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
