Contact Matilda Jane Customer Service
Matilda Jane Phone Numbers and Emails
Customer Service Number:
-
(260) 424-3511
Matilda Jane Email:
Customer Service
Contact Information
Matilda Jane Website:
Matilda Jane Help Center:
Corporate Office Address:
Matilda Jane Clothing
3619 Centennial Drive,
Fort Wayne,
Indiana
46808
United States
Other Info (opening hours):
Hours, 9:00 A.M – 5:00 P.M., Monday – Friday (ET). Closed weekends and holidays.
Summary of Matilda Jane Customer Service Calls
57
TOTAL
CALLS
CALLS
02:31
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Matilda Jane?
Staff Question:
- “Customer service upstairs”
- “Customer service”
Return/ Replace Question:
- “Need to return for a larger size”
Product/ Service Question:
- “Defective profict”
- “No internet”
Shipping and Delivery Question:
- “Order tracking”
- “Need delivery hours”
Payments and Charges Question:
- “Payment for order failed”
- “Charged for sold out item”
Cards Question:
- “Gift card”
Request for Information Question:
- “How to return item, without paying for answer”
Account Question:
- “Account error”
Refund Question:
- “Refund for a wagon I never received and order was supposed to be cancelled”
Activation/ Cancellation Question:
- “Need to cancel order”
Other Question:
- “I need to ask her how she did a movie”
- “Want to order”
- “My order”
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Matilda Jane