Matilda Jane Phone Numbers and Emails

Customer Service Number:

  • (260) 424-3511

Matilda Jane Email:

Customer Service

Matilda Jane Contact Information

Matilda Jane Website:

Matilda Jane Help Center:

Corporate Office Address:

Matilda Jane Clothing
3619 Centennial Drive,
Fort Wayne, Indiana 46808
United States

Other Info (opening hours):

Hours, 9:00 A.M – 5:00 P.M., Monday – Friday (ET). Closed weekends and holidays.

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Summary of Matilda Jane Customer Service Calls

37 TOTAL
CALLS
02:31 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Matilda Jane Customer Service?

Staff Question:

  • “Customer service”

Payments and Charges Question:

  • “Payment for order failed”
  • “Charged for sold out item”

Return/ Replace Question:

  • “Need to return for a larger size”

Account Question:

  • “Account error”

Shipping and Delivery Question:

  • “Need delivery hours”

Refund Question:

  • “Refund for a wagon I never received and order was supposed to be cancelled”

Activation/ Cancellation Question:

  • “Need to cancel order”

Other Question:

  • “Purchase issue”
  • “Oder won't go through”
  • “Torn shirt”

About

Matilda Jane Return Policy
To read more: https://www.matildajaneclothing.com/Pws/HomeOffice/tabs/shipping-and-returns.aspx
Matilda Jane Delivery Policy
To read more: https://www.matildajaneclothing.com/Pws/HomeOffice/tabs/shipping-and-returns.aspx
Matilda Jane Privacy Policy
To read more: https://www.matildajaneclothing.com/Pws/HomeOffice/tabs/online-privacy-policy.aspx
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