Contact Matilda Jane Customer Service
Matilda Jane Phone Numbers and Emails
Customer Service Number:
-
(260) 424-3511
Matilda Jane Emails:
How to Contact Matilda Jane?
Most Popular Number:
| Total calls: 64 | Issue resolved: 1 | Last call: Dec 30, 2024 |
Matilda Jane Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Matilda Jane is 2604243511.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
People call Matilda Jane mainly because of request for information, return/ replace, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Matilda Jane is 2604243511.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
People call Matilda Jane mainly because of request for information, return/ replace, payments and charges.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Matilda Jane is customercare@matildajaneclothing.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Matilda Jane Website:
Matilda Jane Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 9:00am – 5:00pm ET
Summary of Matilda Jane Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Matilda Jane?
Payments and Charges Question:
- “Charged twice”
- “Never got a credit for sale price adjustment from a June order”
- “Payment for order failed”
Request for Information Question:
- “Checking order”
- “Place an order”
- “How to return item, without paying for answer”
Return/ Replace Question:
- “Need to change my shipping address on my order”
- “Need to return for a larger size”
Staff Question:
- “Customer service upstairs”
- “Customer service”
Product/ Service Question:
- “Defective profict”
- “Purchase issue”
- “No internet”
Shipping and Delivery Question:
- “Order tracking”
- “Need delivery hours”
Cards Question:
- “Gift card”
Account Question:
- “Account error”
Refund Question:
- “Refund for a wagon I never received and order was supposed to be cancelled”
Activation/ Cancellation Question:
- “Need to cancel order”
Other Question:
- “Ordernumber 35930”
- “Backpack messed ip”
- “I need to ask her how she did a movie”
Compare Matilda Jane Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
