Matilda Jane Phone Numbers and Emails

Customer Service Number:

  • (260) 424-3511

Matilda Jane Email:

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Contact Information

Matilda Jane Website:

Matilda Jane Help Center:

Corporate Office Address:

Matilda Jane Clothing
3619 Centennial Drive,
Fort Wayne, Indiana 46808
United States

Other Info (opening hours):

Hours, 9:00 A.M – 5:00 P.M., Monday – Friday (ET). Closed weekends and holidays.

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Matilda Jane Rating Based on 2 Reviews

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Delivery Service
Exchange, Refund and Cancellation Policy

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Summary of Matilda Jane Customer Service Calls

02:31 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Matilda Jane?

Staff Question:

  • “Customer service upstairs”
  • “Customer service”

Return/ Replace Question:

  • “Need to return for a larger size”

Product/ Service Question:

  • “Defective profict”
  • “No internet”

Shipping and Delivery Question:

  • “Order tracking”
  • “Need delivery hours”

Payments and Charges Question:

  • “Payment for order failed”
  • “Charged for sold out item”

Cards Question:

  • “Gift card”

Request for Information Question:

  • “How to return item, without paying for answer”

Account Question:

  • “Account error”

Refund Question:

  • “Refund for a wagon I never received and order was supposed to be cancelled”

Activation/ Cancellation Question:

  • “Need to cancel order”

Other Question:

  • “I need to ask her how she did a movie”
  • “Want to order”
  • “My order”

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