MATCHESFASHION Phone Numbers and Emails

Toll-Free Number:

  • (877) 782-7317
    USA Toll Free
Send Message

Customer Service:

  • +44 845 602 5612
    Head Office
  • +44 800 009 4123
    UK Toll Free
  • +44 207 022 0828
  • +8 525 808 7188

Media:

  • +44 207 819 7934

Sales/ Reservations:

  • +44 333 321 2167
    Private Shopping

MATCHESFASHION Emails:

Customer Service
Stylist
Legal
Media
Sales/ Reservations
Private Shopping
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MATCHESFASHION Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call MATCHESFASHION is 8777827317. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday.

  • Be prepared for the call as MATCHESFASHION may ask you for the following information to identify you as a customer: email, order id or first and last name.

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PissedConsumer Club

Contact Information

MATCHESFASHION Website:

MATCHESFASHION Help Center:

Corporate Office Address:

MATCHESFASHION
The Shard, 32 London Bridge Street
London, England SE1 9SG
United Kingdom

Fax:

+44 (0)20 7622 5843

MATCHESFASHION Rating Based on 2 Reviews

Rating details

1.6
more details
Advertised vs Delivered
Customer service
Website
Product or Service Quality

Rating stats

Rating trend

How Good is MATCHESFASHION's Customer Service?

Claryssa Ihr
Claryssa Ihr
Feels Disappointed | Jun 19, 2023

I paid 20 dollars for shipping and did not get my item in time. UPS did not leave package even when the area is safe-no need for signature. I emailed customer service and got no response.

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Jajuan Trs
Jajuan Trs
Feels Disappointed | May 22, 2023

This is my first order, I was about to check out when I was prompted 15% off with code if I use the app, I downloaded the app, code was not eligible, then 15 % off for first order, same thing. So I called customer service, so he said in order to use the code, I have to open an account, so I did, and still wasn't able to.use 15 % off, because the product was already on sale, why offer the code on already discounted item? Very disappointed. I would not recommend

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Summary of MATCHESFASHION Customer Service Calls

21 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MATCHESFASHION?

Shipping and Delivery Question:

  • “Tracking”
  • “Package not delivered”
  • “Missing items from my order”

Return/ Replace Question:

  • “Problem with return label”
  • “Returns”

Payments and Charges Question:

  • “Charge to my credit card”

Refund Question:

  • “Need to che k a refund”

Request for Information Question:

  • “Policy questions”

Other Question:

  • “My item is lost”
  • “Order messed up”
  • “Hhh”

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