Mastros Restaurants Phone Numbers and Emails

Toll-Free Number:

  • (800) 552-6379
Call customer service

Arizona:

  • (480) 443-8555
    15045 N Kierland Blvd, Scottsdale, AZ 85254
  • (480) 941-4700
    6991 E Camelback Rd, Scottsdale, AZ 85251
  • (480) 585-9500
    8852 E Pinnacle Peak Rd, Scottsdale, AZ 85255

California:

  • (310) 454-4357
    18412 Pacific Coast Highway, Malibu, CA 90265
  • (805) 418-1811
    2087 E Thousand Oaks Blvd, Thousand Oaks, CA 91362
  • (310) 888-8782
    246 N Canon Dr, Beverly Hills, CA 90210
  • (415) 363-9539
    399 Geary St, San Francisco, CA 94102
  • (714) 546-7405
    633 Anton Blvd, Costa Mesa, CA 92626
  • (760) 776-6777
    73405 El Paseo, Suite 120, Palm Desert, CA 92260
  • (949) 376-6990
    8112 E Coast Highway, Newport Beach, CA 92657

D.c.:

  • (202) 347-1500
    600 13th St NW, Washington, DC 20005

Florida:

  • (954) 561-4800
    3000 NE 32nd Ave, Fort Lauderdale, FL 33308

Illinois:

  • (312) 521-5100
    520 N Dearborn St, Chicago, IL 60654

Massachusetts:

  • (617) 530-1925
    25 Fan Pier Blvd, Boston, MA 02210

Nevada:

  • (702) 798-7115
    3720 South Las Vegas Blvd, Las Vegas, NV 89158

New York:

  • (212) 459-1222
    1285 6th Ave, New York, NY 10019

Texas:

  • (713) 993-2500
    1650 W Loop South, Houston, TX 77027
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Mastros Restaurants Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Mastros Restaurants is 8005526379. 88% of consumers used this number to address their issues and concerns.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 15 seconds.

  • Be prepared for the call as Mastros Restaurants may ask you for the following information to identify you as a customer: email or order id.

View full overview ›
PissedConsumer Club

Contact Information

Mastros Restaurants Website:

Mastros Restaurants Help Center:

Corporate Office Address:

Mastros Restaurants
1510 West Loop South,
Houston, Texas 77027
United States

Mastros Restaurants Rating Based on 8 Reviews

Rating details

2.3
more details
Product or Service Quality
Cleanliness
Customer service
Location

Rating stats

Rating trend

How Good is Mastros Restaurants's Customer Service?

Bonifacio Bef
Bonifacio Bef
Feels Satisfied | Jun 07, 2023

Always a dining experience at Mastros. I went in with a e gift certificate but did not have the actual number. So it was not accepted by staff. I called Mastro's headquarters who called me back same day and reissued the card number I need to redeem coupon next visit.

Read full quote
Vishal Qhk
Vishal Qhk
Feels Satisfied | Nov 16, 2022

Payroll didnt know what i was referring too

Read full quote

Summary of Mastros Restaurants Customer Service Calls

41 TOTAL
CALLS
00:15 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mastros Restaurants?

Staff Question:

  • “Poor service”
  • “Poor customer service”
  • “Customer service”

Payments and Charges Question:

  • “Overcharge on bill”
  • “Incorrect charges”

Product/ Service Question:

  • “Food issue”

Request for Information Question:

  • “Trying to find out the date that the cinnamon pecan butter cake will be released this fall. My entire family is anticipating it, so we just wanted to know the date.”

Refund Question:

  • “Need refund”

Cards Question:

  • “Gift card”

Activation/ Cancellation Question:

  • “I'm trying to cancel reservation before deadline and not one person answers”

Other Question:

  • “Our 50th wedding anniversary dinner”
  • “Other”
  • “Complaining”

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