MasterCraft Phone Numbers and Emails


  • (423) 884-7708
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MasterCraft Emails:

Customer Service

MasterCraft Contact Information

MasterCraft Website:

MasterCraft Help Center:

Corporate Office Address:

MasterCraft Boat Company
100 Cherokee Cove Drive
Vonore, Tennessee 37885
United States
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MasterCraft Rating Based on 3 Reviews

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Summary of MasterCraft Customer Service Calls

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Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MasterCraft Customer Service?

Product/ Service Question:

  • “Broken product”
  • “Broken Mitre Saw”
  • “Damaged toolbox”

Staff Question:

  • “Service issues”
  • “I want to call customer service and warranty transfer”

Request for Information Question:

  • “Question about piece”
  • “Looking for part for my table saw”

Return/ Replace Question:

  • “Im trying to replace my adapter power ac cord i lost the original one for my mastercraft 4 in 1 jumpstart compressor”

Refund Question:

  • “Trouble getting refund for a recalled saw”

Shipping and Delivery Question:

  • “Cylinder head size”

Other Question:

  • “Battery drain issue”
  • “Need metal flake”
  • “Toolbox key”


MasterCraft Warranty
Fully factory backed, fully comprehensive and fully covered for five years—the industry had never seen anything like it. Website were the first to really stand behind the quality of Company's boats and MasterCraft's' workmanship. Since then, the competition has fired up their copy machines and gotten in line behind Website Website think that's great and appreciate any opportunity for boat buyers to have more peace of mind. But MasterCraft are not standing still. Every MasterCraft off the line still comes with the best warranty on the water—and moreso every year it is rarely used. As has improved the manufacturing capabilities at MasterCraft's' factory, Company's quality has continued to go up and Company's warranty calls have gone down. That quality is not subjective either. MasterCraft can say The Company build a better boat and The client of the MasterCraft is less likely to need Company's warranty, but The Client don't need to take MasterCraft's' word for it.
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MasterCraft Privacy Policy
MasterCraft Boat Holdings, Inc. is the parent of MasterCraft Boat Company, LLC ("MasterCraft Boat Company", "Company ", Website, Website or Company's) and appreciates The Client's visit to its website, (the "Website") and related services ("Services"). MasterCraft Boat Company recognizes The Customer's concern over how information Website may obtain about The Customer on the Company's website and any related software applications are used and shared. This online privacy statement tells The Client of MasterCraft about the information MasterCraft Boat Company collects through the services available on Company's Website, how use that information, and how The Client can opt out of certain uses of information Website may collect. This Privacy Policy applies to The Client's use of the Website, and contains policies regarding the collection, use, and disclosure of The User's information. Website encourage The User of company services to read this Privacy Policy carefully.
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MasterCraft FAQ
The below recommendations are not all-inclusive. Never put The Customer's arm, head or any other part of The User's body through the handle/bridle of the ski line, nor wrap the line around any part of the body at any time. Never ski at night, or directly in front of other boats. Make sure that everyone knows and uses approved skiing hand signals and common skiing courtesy. Never ride on the ski platform or hold on to the platform while in the water during engine operation, including at idle. Carbon monoxide fumes are expelled from the lower transom area of a boat and can cause serious illness or even death. Approach the course at an indicated 36 miles per hour (MPH). Hold the speed steady and have an observer check the course time with a stopwatch. If the course time is not within tolerance, the adjustment switch is on the lower right panel of the dash.
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MasterCraft Boat Company, Inc. was founded in 1968. It sells boats in over 30 different countries and has over 120 domestic and international dealers. The Mastercraft Boat Company manufactures tournament ski, luxury, sport boats used for waterskiing and wakeboarding as well as pure powerboat pleasure. Mastercraft makes both freshwater and saltwater boats bearing the Maristar, Prostar, X-Series, and CSX brand names. The corporate office of the company is based at
100 Cherokee Cove
Vonore, TN 37885. The customer service of the company is available at 423-884-2221 and fax 423-884-2295 or via email using the web site of the company.

MasterCraft reviews and complaints

MasterCraft is ranked 56 out of 215 in Water Transport category

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