Massimo Dutti Phone Numbers and Emails

Toll-Free Number:

  • (877) 550-1103

Massimo Dutti Contact Information

Massimo Dutti Website:

Massimo Dutti Help Center:

Corporate Office Address:

Tordera ,
Edit Business Info

Massimo Dutti Rating Based on 4 Reviews

Rating details

1.0
more details
Customer service
Product or Service Quality
Delivery Service
Diversity of Products or Services

Rating stats

Rating trend

Summary of Massimo Dutti Customer Service Calls

41 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Massimo Dutti Customer Service?

Shipping and Delivery Question:

  • “Because I cannot get in touch with the shop they don't answer the phone I need to speak to them about the size of a T-shirt thank you”
  • “Late online order delivery”
  • “Shipment to wrong address”

Return/ Replace Question:

  • “Return”
  • “I need an address in US for a Massimo Dutti return”
  • “Returns”

Staff Question:

  • “Worse customer care service . Store manager evening shift , palladium mall , Mumbai , disrespected , raised voice , below the belt behaviour”
  • “Customer service agent complaint”

Refund Question:

  • “Refund question”
  • “Refund”

Request for Information Question:

  • “Looking for a receipt of my purchase”

Website/ Application Question:

  • “Would like to order online”

Product/ Service Question:

  • “Damage product”

Account Question:

  • “My account is not working and needing help with online purchase”

Cards Question:

  • “Gift card”

Other Question:

  • “Late Order”
  • “My order”
  • “To get in touch with the store”

About

Massimo Dutti Pros and Cons

Cons: Worse staff, Worse disrespect store manager, Bad customer service

Related Companies

Inditex, Zara, Zara Home, Stradivarius, Pull And Bear

Massimo Dutti reviews and complaints

Massimo Dutti is ranked 1586 out of 2787 in Footwear and Clothing category

Edit Description

Compare Massimo Dutti To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Stitch Fix
1834 reviews
3.2
ShoeDazzle
520 reviews
2.0
Mason Easy Pay
147 reviews
2.5
Write a review
Do you have something to say about Massimo Dutti? What happened? What can we help you with?
Submit review Don't show this popup