MassHealth customer service provides plenty of contact number options, which are available for customer assistance. The primary MassHealth phone number to contact their customer care team is 1-800-841-2900; people requiring TDD/TTY services utilize ext. 711. Similarly, the MassHealth contact numbers to contact the Accident Trauma and Estate Recovery Units are 1-800-754-1864 and 1-508-856-6381. These MassHealth contact information are designed to provide tailored assistance and information regarding your MassHealth coverage and related concerns. Whether you have general questions or specific needs related to accident trauma or estate recovery, call MassHealth for reliable support.
MassHealth provides support services during the standard MassHealth customer service hours, which run from 8 AM to 5 PM, Monday through Friday. During these hours, you can call MassHealth and receive assistance for various issues and queries, including general information, inquiries about accidental trauma, and estate recovery. In addition to the mentioned MassHeath customer service hours, MassHealth also provides around-the-clock self-service options, such as FAQs and troubleshooting videos, available in English and Spanish.
MassHealth's corporate office is at 100 Hancock Street, 6th Floor, Quincy, Massachusetts 02171, United States. This MassHealth address serves as the focal point for overseeing MassHealth's administrative and operation functions. It is also the designated MassHealth contact point for customer service communication. This includes general inquiries and administrative issues about MassHealth services. The MassHealth office location also serves as the official communication channel for individuals demanding written communication to engage with MassHealth regarding a wide range of service-related concerns and inquiries.
