Massage Warehouse Phone Numbers and Emails

Toll-Free Number:

  • (888) 918-2253

Customer Service:

  • (800) 910-9955

Orders:

  • (888) 918-2253
  • (630) 771-7400
    utside the United States
  • (888) 674-4380
More phone numbers and emails Less phone numbers and emails

Massage Warehouse Contact Information

Massage Warehouse Website:

Massage Warehouse Online Chat:

Corporate Office Address:

Massage Warehouse
360 Veterans Parkway Suite 115
Bolingbrook, Illinois 60440-4607
United States

Fax:

1-888-674-4380
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Massage Warehouse Rating Based on 1 Reviews

Rating details

1.0
more details
Customer service

Rating stats

Rating trend

Summary of Massage Warehouse Customer Service Calls

14 TOTAL
CALLS
00:05 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Massage Warehouse Customer Service?

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel an order ASAP”

Request for Information Question:

  • “Request a copy of invoice from purchase”
  • “I have a question regarding Shipping charges”

Payments and Charges Question:

  • “AMTA discount”
  • “Double charge on order”

Return/ Replace Question:

  • “Return”

Product/ Service Question:

  • “Table warmer not working”

Other Question:

  • “Order is wrong”
  • “I'll tell you”
  • “Place an order”

About

Massage Warehouse Return Policy
Approved returns processed within 30 days of initial receipt are not subject to a restocking fee (customer is responsible for return shipping). Returns for orders over 60 days will not be processed. Restocking fees & return policies may vary for items shipped directly from the manufacturer/drop-ship. Exceptions to this return policy include custom-ordered items (for which no returns are accepted). Regardless of reason, all returns MUST be processed through customer Service. If The User have a problem or any questions about a product under warranty, please call The Company for further assistance. For obvious reasons, The Company cannot accept returns on opened products like oils, lotions, personal care products, creams, books, videos, music, CDs, DVDs, brochures and software. Returns on washed linens, worn clothing, or used disposable garments will not be accepted.
To read more: https://www.massagewarehouse.com/service/returns/
Massage Warehouse Delivery Policy
To read more: https://www.massagewarehouse.com/terms/special-offers/?sourcecode=218857
Massage Warehouse Privacy Policy
The Client's privacy is very important to The Company When The Client request information, subscribe for a service, register as a user, respond to an online survey or otherwise actively send The Company data, www.massagewarehouse.com usually collect data such as The Customer's name, email address(es), mailing address(es), telephone number(s), and certain information related to the business The User conduct. In connection with chargeable services and/or merchandise, Website will also collect payment information (e.g., credit card number and related verification information). In each such instance, The Client will know what data The Company obtained through the Site, because The User of Website provided it. When The Client of Massage Warehouse visit the Site, The Company may also passively track information on The Client's computer and Internet connection, such as the IP address of The User's computer and/or Internet service provider, the date and time The Customer access Massage Warehouse's' Site, the Internet address of websites from which The User of company services link to Company's Site, the computer technology The User of Website are using and The Customer's movements and preferences on Massage Warehouse's' Site.
To read more: https://www.massagewarehouse.com/service/privacy/
Massage Warehouse FAQ
More information, better navigation and useful features such as a Shipping Calculator, Quick Order Form, the ability to reorder products from past purchases, a wish list, top sellers, and a clearance and shop-by-brand section. Look for more useful features to be added soon. Once The Userve placed The User's first order, Massage Warehouse will make it even easier to order in the future as The company will have The Customer's previous billing and shipping information on file. From there, The Client will be able to view and track The User's orders. The User of company services will also receive a ship confirmation email with tracking information once The Customer's package leaves Massage Warehouse's' facility. www.massagewarehouse.com aggressively pursue low rates with all the major carriers. See Shipping & Delivery for more detailed information on shipping methods and times. Backorders are processed as quickly as the product is received by one of Massage Warehouse's' many vendors.
To read more: https://www.massagewarehouse.com/service/faq/
Massage Warehouse reviews and complaints

Massage Warehouse is ranked 151 out of 364 in Beauty Supplies and Equipment category

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