Massachusetts Health Connector offers several phone numbers to contact the support team. The widely used Health Connector customer service number is 1-877-623-6765. The business number for Health Connector customer service is 1-888-813-9220. Similarly, if you require assistance with MassHealth-related concerns, the contact numbers are 1-800-841-2900 and 1-800-497-4648 (TTY). The Massachusetts Health Connector contact number for customers with privacy queries is 1-617-933-3095. These multiple contact options are designed to cater to various MA Health Connector services.
The MA Health Connector corporate office is at Massachusetts Health Connector 133 Portland St., Boston, Massachusetts 02114, United States. If you are in the vicinity, visit this address and interact with the respective customer care agent, who will help you fix your problem. Many Mass Health Connector offices make it easy for customers. One of the locations for Health Connector help is 88 Industry Ave., Ste D Springfield, MA 01104. A separate address for the Massachusetts Health Connector Compliance Unit is PO Box 960189, Boston, MA 02196. One of the other Mass Health Connector office is dedicated to General Counsel. The address is 100 City Hall Plaza, Boston, MA 02128.
There are varying Mass Health Connector office hours. The business hours start at 8:00 AM and end at 6:00 PM EST, Monday through Friday. Health Connector customer service is closed on weekends. However, extended hours are applicable on specific dates for the customers' convenience. It's best to visit the Contact page on the website. It's important to note that the vast and unique Saturday hours are for the call center only. Additionally, Health Connector walk-in center locations have different business hours. The window frame is between 9:00 AM to 5:00 PM.