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Contact Massachusetts Department Of Revenue Customer Service

Massachusetts Department Of Revenue Phone Numbers and Emails

Toll-Free Number:

  • (800) 392-6089
    Tax Department
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Customer Service:

  • (800) 332-2733
    Child Support Services
  • (617) 660-1234
    Child Support Services
  • (617) 887-6367
    Tax Department
  • (617) 887-6350
    Tax Identity Theft

Massachusetts Department Of Revenue Emails:

Customer Service
Corporations Book, Division of Local Services
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Massachusetts Department Of Revenue Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Massachusetts Department Of Revenue is 8003926089. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Tuesday.

  • Be prepared for the call as Massachusetts Department Of Revenue may ask you for the following information to identify you as a customer: social security number, address or first and last name.

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Contact Information

Massachusetts Department Of Revenue Website:

Massachusetts Department Of Revenue Help Center:

Corporate Office Address:

Massachusetts Department Of Revenue
100 Cambridge Street
Boston, Massachusetts 02114
United States

Massachusetts Department Of Revenue Rating Based on 1 Review

Rating details

1.0
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Customer service

Rating stats

Rating trend

Summary of Massachusetts Department Of Revenue Customer Service Calls

8 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Massachusetts Department Of Revenue?

Request for Information Question:

  • “Need help updating address and additional information for refund processing”
  • “How to make a tax payment”
  • “Requesting electronic letter of good standing”

Payments and Charges Question:

  • “Payment”

Other Question:

  • “Missing letter”
  • “Lost check”
  • “I need to speak to someone regarding a letter from DOR”
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