Contact Massachusetts Department Of Revenue Customer Service
Massachusetts Department Of Revenue Phone Numbers and Emails
Toll-Free Number:
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(800) 392-6089Tax Department
Customer Service:
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(800) 332-2733Child Support Services
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(617) 660-1234Child Support Services
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(617) 887-6367Tax Department
Massachusetts Department Of Revenue Emails:
Massachusetts Department Of Revenue Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Massachusetts Department Of Revenue is 8003926089. 90% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Tuesday. The average call time is 2 minutes.
Be prepared for the call as Massachusetts Department Of Revenue may ask you for the following information to identify you as a customer: social security number, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Massachusetts Department Of Revenue is 8003926089. 90% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Tuesday. The average call time is 2 minutes.
Be prepared for the call as Massachusetts Department Of Revenue may ask you for the following information to identify you as a customer: social security number, address or zip code or first and last name.
People call Massachusetts Department Of Revenue mainly because of request for information, payments and charges.
The best email to contact Massachusetts Department Of Revenue is dlswebcontacts@dor.state.ma.us. 100% of customers use this email address to address their issues and concerns.
Contact Information
Massachusetts Department Of Revenue Website:
Massachusetts Department Of Revenue Help Center:
Corporate Office Address:
Summary of Massachusetts Department Of Revenue Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Massachusetts Department Of Revenue?
Request for Information Question:
- “Need help updating address and additional information for refund processing”
- “I need to speak to someone regarding a letter from DOR”
- “How to make a tax payment”
Shipping and Delivery Question:
- “I’ve never received my refund from 2024”
Payments and Charges Question:
- “Payment”
Other Question:
- “Lost mail”
- “Missing letter”
- “Lost check”
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