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Contact Massachusetts Attorney General Customer Service

How to Reach a Person at Massachusetts Attorney General

Verified Contact Information

Customer Service Number:

  • 1-617-727-2200
    Boston, Massachusetts, USA
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Customer Service:

  • 1-508-990-9700
    Bedford, Massachusetts, USA
  • 1-413-784-1240
    Springfield, Massachusetts, USA
  • 1-508-792-7600
    Worcester, Massachusetts, USA

General Info:

  • 1-617-727-8400

Customer Service:

agocommunityengagement@state.ma.us
Attorney General's Community Engagement Division
agoscheduling@state.ma.us
Attorney General's Scheduling Coordinator
ago@state.ma.us

Massachusetts Attorney General Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Massachusetts Attorney General Phone Number
1 (617) 727-2200
Average Hold Time
00:03:00
Average Calls duration
2 minutes
Most Popular Massachusetts Attorney General Email Address
agocommunityengagement@state.ma.us
Massachusetts Attorney General Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
View full overview

How to Contact Massachusetts Attorney General?

The company has published the customer service helpline, 1-617-727-2200, to contact its office in Boston for queries and concerns. Users reaching Massachusetts Attorney General support in Bedford can dial 1-508-990-9700 for information and Help between business hours. For those in Springfield, 1-413-784-1240 is the contact number. The company also has a branch in Worcester, and 1-508-792-7600 is the helpline for that. Lastly, 1-617-727-8400 is the Massachusetts Attorney General phone number for information about the company's products and policies. These numbers are active Monday through Friday between 8:00 AM and 4:00 PM and are best for Help with events, general inquiries, consumer complaints, civil rights complaints, and workplace complaints. For the mass relay, one must dial 7-1-1 to connect with the main Massachusetts Attorney General contact number. Users can also call the customer care team for issues regarding defective products, sales, financing, repossession, debt collection, loan modification, home improvement contracts, business closures, and utility bill disputes.

Massachusetts Attorney General customer service handles user queries and concerns via three email addresses. Clients consulting the community engagement division for issues and inquiries can email agocommunityengagement@state.ma.us. To relay your problems and complaints to the scheduling coordinator, write to agoscheduling@state.ma.us between business hours. The Massachusetts Attorney General email ago@state.ma.us is for general information about the company's products and services. Responses to requests submitted via email range from a few business hours to days, making it less feasible for urgent matters.

Massachusetts Attorney General is headquartered in the United States at 1 Ashburton Place, 20th Floor, Boston, Massachusetts 2108. The company offices are open Monday through Friday between 8:00 AM and 4:00 PM for in-person consultation. When arriving at the Massachusetts Attorney General office address, users must make an appointment in the department of their concern in advance and arrive between these hours for efficient assistance. Those who find it difficult to come in person can send a letter to the company office for convenience. That would also ensure effective solutions to their problems.

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Contact Information

Massachusetts Attorney General Website:

Massachusetts Attorney General Help Center:

Corporate Office Address:

Massachusetts Attorney General
1 Ashburton Place, 20th Floor
Boston, Massachusetts 2108
United States

Other Info (opening hours):

Hours:
Monday - Friday 8:00am - 4:00pm

More contact details

Why Customers Call Massachusetts Attorney General?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 43%
  • Payments and Charges 14%
  • Staff 14%
  • Account 14%
  • Fraud & Security Issues 14%

Customer Inquiries & Issues

43%
  • "Attempted murder"
  • "Bad report about nextdoor"
  • "Following up"

Payments and Charges

14%
  • "Double Charged"

Staff

14%
  • "Maybe faster service"

Account

14%
  • "Banned from store after fall"

Fraud & Security Issues

14%
  • "Identity theft"

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