Mass Save Phone Numbers and Emails

Toll-Free Number:

  • (866) 527-7283
  • Total calls: 31
  • Issues resolved: 3
  • Last call:

Residential Rebates:

  • (800) 232-0672

Mass Save Email:

General Info

Mass Save Contact Information

Mass Save Website:

Mass Save Help Center:

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Mass Save Rating Based on 3 Reviews

Rating details

3.4
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Additional Fees
Product or Service Quality
Customer service
Reliability

Rating stats

Rating trend

Summary of Mass Save Customer Service Calls

35 TOTAL
CALLS
07:09 AVG CALL
DURATION
38% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mass Save Customer Service?

Payments and Charges Question:

  • “Rebate for refrigerator”
  • “Rebate and zero percent loan for boiler”

Request for Information Question:

  • “I'm interested in getting mini splits I would like to know what I need to do and how to receive the rebates.”
  • “Questions on estimates”
  • “Reschedule video chat”

Activation/ Cancellation Question:

  • “Put in 20 new widows with Renewable by Andersen and wonder if there is a rebate.”

Website/ Application Question:

  • “Computer site doesn’t work right”

Other Question:

  • “Report”
  • “To pick up fridge”
  • “New homeowner”

About

Mass Save Terms of Service
The User's profile can help The User save on energy… and money. These Terms & Conditions (this "Agreement") contain the complete terms that apply to The Client's use, participation, access and interaction with the websites and social media platforms owned and operated by The RCS Network, including but not limited to, the www.MassSave.com website, Company's Facebook page, and Twitter account (individually and collectively referred to as the "Site"). As used herein, the words "user," The Client of Mass Save and The Client's mean users of the Site and the words Website" Mass Save's'" and "Network" mean The RCS Network, the owner and operator of the Site. This Agreement constitutes a binding legal agreement between The Client of Mass Save and the Network. The Customer's use of the Site on any device (including but not limited to, personal computer, smartphone, tablet, smartwatch or other mobile device) constitutes an acceptance of this Agreement and The User's intent to be legally bound by the terms herein, and therefore, if The Client do not accept the terms stated herein, please discontinue The Client's use of the Site immediately.
To read more: https://www.masssave.com/en/terms-and-conditions/
Mass Save Privacy Policy
To read more: https://www.masssave.com/en/privacy-policy/
Mass Save reviews and complaints

Mass Save is ranked 24 out of 1471 in Utility category

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