Product doesn't work and Mary Kay will not refund money

15 of 106 Mary Kay reviews

Update added by user Feb 14, 2016

Mary Kay called and are sending me a reimbursement check. They will be going after the Mary Kay consultant.

Original review posted by user Feb 04, 2016

I ordered Timewise kit and deep wrinkle filler.I used for 12 weeks and didn't do what they claimed it would.

Didn't improve skin or wrinkles. I did return item 1-3-2016 and never received my money back or anything. So that is $245 for products. Do you guy's see any improvement.

NO. Needless to say the product was not delivered to me, I had to keep asking were my order was and go pick it up along with returning the product. I did order something to replace part of the product on 1-03-2016, which was not ordered.

So I finally said I wanted my money back.All I got from the consultant was I don't have that kind of money.

This review is a subjective opinion of a user.
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  • What I liked
    • Do not like
  • What I disliked
    • Being lied to and misled

Reason of review:
Warranty issue
Preferred solution:
Full refund
Monetary loss:
Product or service
Mary Kay Timewise Miracle Set
Review category
Cosmetics and Toiletries
review #783676

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15 of 106 Mary Kay reviews

Oct 14, 2016 #1227045 Loganville, Georgia, United States

Actually Mary Kay does work. It's just not for everyone. No skin care line out there works for all. Try Timewise repair night cream

1 3 Reply

Jul 15, 2016 #1185313 Bellevue, Washington, United States

You want a miracle cream well it ain't gonna happen. Go get Botox that will solve your wrinkle issue. MK products do work.

6 2 Reply
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