Mary Brown Phone Numbers and Emails

Locations:

  • +1 905 874 8400
    1 Kennedy Road S. Unit 11, Brampton, ON L6W 3C9, Canada
  • +1 905 304 5333
    1090 Wilson St W, Ancaster, ON L9K 3K9
  • +1 289 832 5077
    11 Jacob Keffer Parkway, Vaughan Ontario, Canada L4K 5N8
  • +1 416 551 1959
    1100 Ellesmere Road, Toronto, ON M1P 2X3
  • +1 289 389 1999
    118 Centennial Parkway North, Hamilton, ON L8E 1H9, Canada
  • +1 905 576 6279
    15 Taunton Road East, Oshawa, ON L1G 3T6, Canada
  • +1 705 874 0384
    1550 Lansdowne St., Peterborough, ON K9J 2A2
  • +1 705 328 1802
    17 Russell Street West, Lindsay, ON K9V 2W5, Canada
  • +1 519 837 0744
    170 Silvercreek Parkway North GUELPH, ON N1H 7P7
  • +1 613 932 0222
    1718 Vincent Massey Dr, Cornwall, ON K6H 5R6
  • +1 519 750 8428
    175 Lynden Rd, Brantford, Ontario, N3R 8A7
  • +1 905 725 2654
    199 Wentworth Street West, Oshawa, ON L1J 6P4, Canada
  • +1 905 864 1001
    20 Market Drive, Milton, ON L9T 3H5, Canada
  • +1 416 267 0000
    2694 Eglinton Ave E, Toronto, ON
  • +1 905 476 8091
    270 The Queensway South, Keswick, ON L4P 2B3, Canada
  • +1 519 821 7232
    28 Clair Road W., Guelph, Ontario, N1L 1G7
  • +1 613 389 7878
    2815 Princess Street, Unit 7, R.R. #3, Kingston, ON K7P 2X2, Canada
  • +1 416 787 0739
    3199 Dufferin Street, Toronto, ON M6A 2T2, Canada
  • +1 905 303 0073
    3600 Major MacKenzie Dr W, Maple, ON L4H 3T6
  • +1 905 938 9999
    364 Scott Street, Unit A-1, St. Catharines, ON L2M 3W4, Canada
  • +1 905 419 6279
    380 Baseline Road W., Bowmanville, ON L1C 3K3, Canada
  • +1 519 837 2939
    380 Eramosa Road, Unit 22 GUELPH, ON N1E 6R2
  • +1 905 666 1686
    3975 Garden Street, Unit 10, Whitby, ON L1R 3A4, Canada
  • +1 905 576 7787
    400 King Street West, Oshawa, ON L1J 2J9, Canada
  • +1 905 551 5505
    450 Holland St. W. Unit 1, Bradford, ON L3Z 0G1, Canada
  • +1 905 427 1201
    5 Rossland Rd. East, Unit 101, Ajax ON L1Z 0T4
  • +1 905 602 7770
    5067 Dixie Road, Mississauga, ON L4W 5S6, Canada
  • +1 905 655 9060
    5969 Baldwin Street, Unit 18, Brooklin, ON L1M 2J7, Canada
  • +1 905 567 6660
    6039 Erin Mills Parkway, Unit 8, Mississauga, ON L5N 0G5, Canada
  • +1 613 389 7100
    690 Gardiners Rd, Unit #20A, Kingston, ON K7M 3X9
  • +1 905 831 2383
    780 Kingston Road, Unit A-2, Pickering, ON L1V 1A9, Canada
  • +1 905 457 1555
    8245 Financial Drive, Unit 2, Brampton, ON L6Y 0C1
  • +1 613 546 3243
    841 Highway 15, Kingston, ON K7L 5H6, Canada
  • +1 905 634 1726
    901 Brant St #3 Burlington, Ontario L7R 2J6
  • +1 613 592 2132
    B-7, 400 Earl Grey Drive, Kanata, Ontario, K2T 1B9
  • +1 613 967 0202
    Loyalist Market, 150 Sidney Street, Belleville, ON K8P 5E2, Canada
  • +1 905 793 7117
    Unit D5, 25 Gateway Blvd., Brampton, ON L6T 0H8, Canada

Mary Brown Email:

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Mary Brown Contact Information

Mary Brown Online Chat:

Corporate Office Address:

MARY BROWN’S INC.
100 Renfrew Dr, Unit 130,
Markham, Ontario L3R 9R6
Canada
Edit Business Info

How to contact Mary Brown

Customers often reach out to food delivery companies for customer support regarding a variety of issues including:
- Account issues
- Order issues including delays, wrong order, and poor food quality.
- Mobile application
- Log in/Sign up issues
- Payment issues including wrongful billing and unexplained charges
- Refund
- Safety incidents with riders
- Employment issues
Depending on the issue you are reaching out about, you may need to provide specific documents or information as indicated below.

Employment issues

If you would like to sign up as a food delivery service rider, you will need the following documents:
- government-issued ID for riders using bikes;
- valid driver’s license for scooters or cars;
- vehicle insurance for a scooter or car delivery.

Restaurant listing

To list your restaurant for a food delivery service, you will need to provide the following documents:
- owner’s identification proof;
- shop license;
- FSSAI license;
- GST number.

Refunds and cancellation

Most food delivery companies do not allow for order cancellation once the order has been made. However, most allow you to request a refund if your order was not delivered, the wrong order was delivered, or the food was of low quality.

Keep in mind that there is a time limit within which the refund request must be made, usually 48-72 hours. For incorrect orders or bad food, some companies require that you provide:
- photos of the delivered food;
- receipt;
- screenshot or download of the order details page;
- screenshot or download of the order confirmation page.

Similarly, some food app companies offer their riders reimbursement for instances when they use their cash. To make a claim, the rider needs to provide:
- proof of the transaction such as a receipt;
- date of delivery;
- name of the merchant;
- reason as to why they used their personal funds.

Safety incidents, fraudulent activities and unexplained charges

Most delivery apps provide a means to report safety incidents that you might encounter with their riders. Some provide a form that you fill and submit for a customer service representative to get back to you, while others provide an in-app feature.

If you call regarding a safety incident, you might be asked to produce:
- an order details page
This will help the customer service representative to identify the rider you had an incident with for further investigation.

For unexplained charges, get in touch with the food app delivery company with:
- a copy of the transaction history. Highlight or circle the particular disputable charge.

In case the food app company is unhelpful, you might consider contacting your bank for a refund. In such a case, ensure to have:
- evidence of your correspondence with the food app company’s representative as proof that you reached out to them but did not get help;
- bank statement;
- transaction history from your food app account as proof of unexplained charge.

Since there may be differences in the customer service procedures and document requirements from one food delivery company to another, you must review the particular company’s help center for any specific requirements. Or, you could contact customer support to find out the documents and information you need to provide to facilitate the resolution of a given issue.

More information

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