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I was excited about this service, however, with the customer service treatment I have received I would suggest not ordering this kit.
I ordered this kit a week ago with a code from their website. Earlier I had signed up and browsed but never purchased the subscription.
My order was cancelled today less than a week from the first boxs delivery date and I was told that a member of my household had used the code and it cannot be used at my address.
We never have used this kit before.
I sat on hold with a rep for 30 minutes who told me that nothing can be done.
Predatory pricing hidden behind rules they make up. Purchase this kit at your own risk.
User's recommendation: Know that you may be demanded to pay a higher price after ordering.
Monetary Loss: $51.
Preferred solution: Deliver product or service ordered.
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