Service was poor, General manager was rude and unprofessional. I asked for her name and a comapny # to fallow a complaint but she wont provide it to me.

My little brother left a iPad in 1 of the 5 rooms I had and after cleaning they told me there was nothing left in the room. It was Monday so the rooms were unoccupied I asked to go back in to look for the iPad, I wasnt allowed . Its sad dealing with this situation, vacation are supposed to have fun with the family but at the end I had my little brother crying for his ipad.

I know it was my brother mistake for not taking care of her stuff but its why you pay for a room to have your items in a safe place. This lady (GM) shouldnt be in charge of not business, I definitely dont recommend this place after this sad experience.

Location: Boston, Massachusetts

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