Skip to content
Write review For Business
  • Login

Contact Marine Federal Credit Union Customer Service

Marine Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 225-3967
    General Account Questions And To Apply For Loans
Call customer service

Customer Service:

  • (910) 577-7333
    General Account Questions And To Apply For Loans

Credit Cards:

  • (866) 820-4865
    After Hours Support For Credit Cards
  • (800) 369-4887
    Credit Card (Blocked Card)
  • (800) 854-1557
    Credit Card (Fraud)
  • (800) 325-3678
    Credit Card (Lost or Stolen)
  • (800) 299-9842
    Credit Card Balance Inquiry

Debit Cards:

  • (888) 918-7313
    Debit Card (Fraud)
  • (727) 299-2449
    Debit Card (Fraud)
  • (800) 523-4175
    Debit Card (Lost or Stolen)
  • (866) 985-2273
    Debit Card Activation or PIN

Dfas (Kansas City):

  • (800) 594-8302

Financial Help:

  • (877) 337-3399
    GreenPath (Financial Counseling/ Debt Management)
  • (910) 355-5616
    Marine FCU Financial Counselor

Mortgages:

  • (910) 355-5627
    Mortgage Lending
  • (877) 827-0560
    Mortgage Servicing

Marine Federal Credit Union Email:

Media
Marketing Inquiries
Send Message
Is this your business?

How to Contact Marine Federal Credit Union?

Most Popular Number:

(800) 225-3967
General Account Questions And To Apply For Loans
Total calls: 19 Issue resolved: 1 Last call: Jan 22, 2024
author avatar
PissedConsumer Reporter

Marine Federal Credit Union provides separate contacts for solving various issues. If you have general questions related to the company's services, dial 800-225-3967 or 910-577-7333. Cannot call? Send a text message to 910-601-1106. Has your credit card been stolen or lost? Report it at one of the following company phone numbers: 800-449-7728 (United States) or 727-299-2449 (overseas). Are you interested in mortgage servicing? Apply to the specialist at 877-827-0560. To find out the rest of the Marine Federal Credit Union contacts, visit the “Contact” page. It is available on the official company website.

If you need customer support, send a letter with your questions or requests to the following Marine Federal Credit Union email: support@marinefederal.org. With Children’s Online Privacy Statement-related questions, apply to the specialist at mfcu@marinefederal.org.

You can contact the Marine Federal Credit Union via its website in several ways. The first one is to go to the “Contact” page by following the “Contact” hyperlink in the top menu and clicking on the “Member Service Needs” or “General Inquiries” button on the right. If you prefer communication via Facebook, Instagram, or another social media, click on the icon of the social media you need at the bottom of the official company site to go to it and start communication.

Marine Federal Credit Union hours vary depending on the phone line. The main ones 800-225-3967 and 910-577-7333 are open Monday through Friday from 8 a.m. to 6 p.m. ET, and from 8 a.m. to 2 p.m. ET on Saturday. If you want to find out more details about mortgage servicing, dial 877-827-0560 between 8 a.m. and 5 p.m. ET Monday through Friday. The business hours of the rest lines are available in the “Phone Directory” block of the “Contact” page.

Marine Federal Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Marine Federal Credit Union is 8002253967. 70% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday, while the shortest are on Thursday and Wednesday. The average call time is 9 seconds.

  • People call Marine Federal Credit Union mainly because of product/ service, cards, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Marine Federal Credit Union Website:

Marine Federal Credit Union Help Center:

Corporate Office Address:

Marine FCU
PO Box 1551 4180 Western Blvd
Jacksonville, North Carolina 28541-1551
United States

Other Info (opening hours):

Shipping:

Marine FCU

4180 Western Boulevard

Jacksonville, NC 28546-6740

Supervisory Committee:

Marine FCU Supervisory Committee

PO Box 481

Jacksonville, NC 28546-6740

More contact details

Fax:

+1910.355.7866

Marine Federal Credit Union Rating Based on 2 Reviews

Rating details

2.4
more details
Reliability
Customer service
Interest Rate
Billing Practices

Rating stats

Rating trend

Summary of Marine Federal Credit Union Customer Service Calls

27 TOTAL
CALLS
00:09 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Marine Federal Credit Union?

Cards Question:

  • “Card declined for dating service”
  • “Card has been stolen”
  • “My card is locked”

Product/ Service Question:

  • “Speak to loan department”

Account Question:

  • “Funds not in my account”
  • “Account herlp”
  • “Forgot login info618707”

Payments and Charges Question:

  • “Debit card not working”
  • “Got charged for not staying at there at econo lodge motel”
  • “Block on Debit card”

Request for Information Question:

  • “Questions about a vehicle loan and warranty”

Activation/ Cancellation Question:

  • “Reactivate”

Other Question:

  • “Transfers”
  • “Transfer money”
  • “Transfer”

About

Summary

Marine Federal Credit Union was started in 1959. The financial union offers its customers such options as savings, loans, credit cards, and special accounts, etc. There are options for residential and commercial clients available. Among business services offered by Marine Federal Credit Union, there are merchant services, payroll processing, check management as well as loan products. The additional services include notary, federal taxes payment, safe deposit boxes, money orders and more. Marine Federal Credit Union has locations in Jacksonville, NC and Quantico, VA.

Marine Federal Credit Union reviews and complaints

Marine Federal Credit Union is ranked 104 out of 1131 in Loans and Mortgages category

Compare Marine Federal Credit Union Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Marine Federal Credit Union? What happened? What can we help you with?
Submit review Don't show this popup