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Contact Marine Federal Credit Union Customer Service

How to Reach a Person at Marine Federal Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-800-225-3967
    General Account Questions And To Apply For Loans
Call Now
Send Message

Customer Service:

  • 1-800-449-7728
    Credit Card (Lost or Stolen)
  • 1-866-820-4865
    Credit Cards
  • 1-800-325-3678
    Credit Cards
  • 1-800-854-1557
    Credit Cards
  • 1-800-299-9842
    Credit Cards
  • 1-800-369-4887
    Credit Cards
  • 1-888-918-7313
    Debit Cards
  • 1-727-299-2449
    Debit Cards
  • 1-800-523-4175
    Debit Cards
  • 1-800-594-8302
    Dfas (Kansas City)
  • 1-877-337-3399
    Financial Help
  • 1-910-355-5616
    Financial Help
  • 1-910-601-1106
    For Text
  • 1-910-577-7333
    General Account Questions And To Apply For Loans
  • 1-910-355-5627
    Mortgages
  • 1-877-827-0560
    Mortgages

Customer Service:

mfcu@marinefederal.org

Media:

marketing@marinefederal.org
Marketing Inquiries

Marine Federal Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Marine Federal Credit Union Phone Number
1 (800) 225-3967
Average Calls duration
9 seconds
Most Popular Marine Federal Credit Union Email Address
marketing@marinefederal.org
Issue Resolution Rate
Low (25% reported full resolution)
Contact Method Distribution
93% phone, 7% email
Common Reasons for Contact
Product/ service, cards, payments and charges
View full overview

How to Contact Marine Federal Credit Union?

Marine Federal Credit Union provides separate contacts for solving various issues. If you have general questions related to the company's services, dial 800-225-3967 or 910-577-7333. Cannot call? Send a text message to 910-601-1106. Has your credit card been stolen or lost? Report it at one of the following company phone numbers: 800-449-7728 (United States) or 727-299-2449 (overseas). Are you interested in mortgage servicing? Apply to the specialist at 877-827-0560. To find out the rest of the Marine Federal Credit Union contacts, visit the “Contact” page. It is available on the official company website.

If you need customer support, send a letter with your questions or requests to the following Marine Federal Credit Union email: mfcu@marinefederal.org. With marketing-related questions, apply to the specialist at marketing@marinefederal.org.

You can contact the Marine Federal Credit Union via its website in several ways. The first one is to go to the “Contact” page by following the “Contact” hyperlink in the top menu and clicking on the “Member Service Needs” or “General Inquiries” button on the right. If you prefer communication via Facebook, Instagram, or another social media, click on the icon of the social media you need at the bottom of the official company site to go to it and start communication.

Marine Federal Credit Union hours vary depending on the phone line. The main ones 800-225-3967 and 910-577-7333 are open Monday through Friday from 8 a.m. to 6 p.m. ET, and from 8 a.m. to 2 p.m. ET on Saturday. If you want to find out more details about mortgage servicing, dial 877-827-0560 between 8 a.m. and 5 p.m. ET Monday through Friday. The business hours of the rest lines are available in the “Phone Directory” block of the “Contact” page.

PissedConsumer Club

Contact Information

Marine Federal Credit Union Website:

Marine Federal Credit Union Help Center:

Corporate Office Address:

Marine FCU
PO Box 1551 4180 Western Blvd
Jacksonville, North Carolina 28541-1551
United States

Other Info (opening hours):

Shipping:

Marine FCU

4180 Western Boulevard

Jacksonville, NC 28546-6740

Supervisory Committee:

Marine FCU Supervisory Committee

PO Box 481

Jacksonville, NC 28546-6740

More contact details

Fax:

+1910.355.7866

Why Customers Call Marine Federal Credit Union?

Top Reasons of Customers Calls

  • Account 21%
  • Customer Inquiries & Issues 21%
  • Product/ Service 17%
  • Cards 17%
  • Payments and Charges 13%
  • Activation/ Cancellation 4%
  • Request for Information 4%
  • Payments & Transfers 4%

Account

21%
  • "Forgot password"
  • "Funds not in my account"
  • "Account herlp"

Customer Inquiries & Issues

21%
  • "Transfers"
  • "Transfer"
  • "Declined"

Product/ Service

17%
  • "Speak to loan department"

Cards

17%
  • "Card declined for dating service"
  • "Card has been stolen"
  • "My card is locked"

Payments and Charges

13%
  • "Debit card not working"
  • "Got charged for not staying at there at econo lodge motel"
  • "Block on Debit card"

Activation/ Cancellation

4%
  • "Reactivate"

Request for Information

4%
  • "Questions about a vehicle loan and warranty"

Payments & Transfers

4%
  • "Transfer money"

About

Summary

Marine Federal Credit Union was started in 1959. The financial union offers its customers such options as savings, loans, credit cards, and special accounts, etc. There are options for residential and commercial clients available. Among business services offered by Marine Federal Credit Union, there are merchant services, payroll processing, check management as well as loan products. The additional services include notary, federal taxes payment, safe deposit boxes, money orders and more. Marine Federal Credit Union has locations in Jacksonville, NC and Quantico, VA.

Marine Federal Credit Union reviews and complaints

Marine Federal Credit Union is ranked 103 out of 1166 in Loans and Mortgages category

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