MarcyPro Phone Numbers and Emails

Toll-Free Number:

  • (800) 999-8899

General Info:

  • (626) 961-8686

MarcyPro Email:

General Info

MarcyPro Contact Information

MarcyPro Website:

MarcyPro Help Center:

Corporate Office Address:

IMPEX, Inc
2801 S. Towne Avenue
Pomona, California 91766
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 4:30 pm

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MarcyPro Rating Based on 3 Reviews

Rating details

3.4
more details
Additional Fees
Customer service
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of MarcyPro Customer Service Calls

28 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MarcyPro Customer Service?

Product/ Service Question:

  • “Broken control”
  • “Defective part”
  • “I just purchased the Marcy smith home workout machine sm-4008 and followed the steps to register it for the 2 year warranty I just want to make sure that it is registered and if I'm able to receive an email confirmation confirming it”

Shipping and Delivery Question:

  • “Didn't receive all parts to home gym”
  • “Shipping problem”
  • “Did not get my order”

Request for Information Question:

  • “Question about weight machine”
  • “I bought the mwm 998 home gym from Amazon and only got 2 of 3 and 3 of 3 and need 1 of 3.. Amazon doesn’t have the boxes and need help getting the other box”
  • “Confirm my order”

Return/ Replace Question:

  • “Replacement part”

Other Question:

  • “Get missing parts”
  • “I'm wondering if my stuff is on its way”
  • “To see if I can get someone to come put my march home gym together”

About

Top MarcyPro Products

Home Gym Exerciser

MarcyPro Pros and Cons

Pros: Home gym equipment available during pandemic

Cons: Questionable business practices regarding cancellation, Company has not shipped a replacement part after 4 weeks

MarcyPro reviews and complaints

MarcyPro is ranked 17 out of 456 in Sport Equipment and Accessories category

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