Contact Marantec Customer Service

The Marantec support email address for information requests and general questions about the company and its services is info@marantec.com. The same email can be used for warranty-related issues and order details. Tech support experts are also available via email, should you need help ordering replacement parts or getting technical advice on operations. General feedback, complaints, and compliments can be sent to this address as well for the customer care team to handle. You will get a response with instructions to resolve your problem as soon as the company representatives study your matter. Media inquiries can be sent to marketing@marantec.com. You can email Privacy Policy concerns and Data Protection requests to privacy@marantec.com.

The Marantec customer service hours are Monday to Thursday from 8 a.m. to 4:30 p.m., Friday between 8 a.m. and 2 p.m. CET. During these hours, the customer care team is available by phone to answer your questions and assist with order-related issues. If you prefer online communication, you can visit the official website whenever it is convenient for you to submit your request by completing a contact form. If your issue is not urgent, you can email it to support at info@marantec.com. You will usually get a response during business hours as soon as the customer relations experts study your case.

To get in touch with the Marantec customer care team online, visit the official website and click the chat icon on the right. Here, you will find the available ways to reach support, including mailing address, phone number, and contact form. Select the Contact Form option to submit your request by providing the required information and the details of your matter. If you wish to share your experience with the website, click the Website Feedback button and fill out the form. You can also visit the Contact page to check the locations, mailing addresses, and phone numbers of the company’s offices in your country.