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Contact Maple Online Healthcare Customer Service

How to Reach a Person at Maple Online Healthcare

Verified Contact Information

Customer Service:

  • +1 647 360 3334
    Text "Help", "Stop"

Legal:

  • +1 647 497 7453
Send Message

Maple Online Healthcare Emails:

Accessibility
Customer Service
Security-Related Issues
Media
Press Inquiries

Maple Online Healthcare Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Maple Online Healthcare Phone Number
+1 647 360 3334
Most Popular Maple Online Healthcare Email Address
support@getmaple.ca
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
85% phone, 15% email
Common Reasons for Contact
Request for information, account, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

Maple Online Healthcare Website:

Maple Online Healthcare Help Center:

Corporate Office Address:

Maple Medical Group, P.A.
201-225 Richmond Street W
Toronto, Ontario M5V 1W2
Canada

Summary of Maple Online Healthcare Customer Service Calls

78 TOTAL
CALLS
00:00 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Maple Online Healthcare?

Request for Information Question:

  • “Update healthcard unable online”
  • “Checking my request for consultation”
  • “Verification”

Payments and Charges Question:

  • “You guys said it was $20 a month i looked at my bank after you charged me $240 I want my money back”
  • “Saying i need payment when i don’t have a doctor.”
  • “Charged without knowing.”

Account Question:

  • “Membership payment”
  • “Unable to create account on app”
  • “Can't log in”

Refund Question:

  • “Refund”
  • “I WANT A REFUND”
  • “Refund of $$”

Product/ Service Question:

  • “Trying to use my insurance”
  • I am experiencing difficulty setting up an account for my husband I spent all evening on the chat line without success and need technical help
  • “My doctor missed something on my bloodwork and now I can’t make another appointment”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel”
  • “Want to cancel service”

Shipping and Delivery Question:

  • “I have not received my reports yet and its been more than 3 weeks”
  • “Location of facility alden manor”
  • “Pharmacy didn't receive prescription”

Return/ Replace Question:

  • “Need to change my telephone number on your file. I can't get code sent to me after I sign in. Please help”

Other Question:

  • “Where to put blue cross”
  • “Employee”
  • “DoesbMaplebreordet meds”

Compare Maple Online Healthcare Customer Service To

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