In August 2015, I purchased 3 TC magazines from Man Venture Outpost (MVO) for a TC 308.Two of the magazines worked perfectly.
One was missing the magazine retaining clip which holds it in the magazine well. I contacted MVO requesting a replacement in accordance with their stated policy. I received a request from Brandon at MVO to send a picture which I did. I waited over a month for a response.
Receiving none I resent the email using the MVO website link for customer support and another to sales. I again received no response after waiting for another month. I sent a third, fourth and fifth emails to the links in their website and one replying directly to the email from Brandon. I have heard nothing back and it is now January 2016.
Suspecting that they were just ignoring my emails waiting for me to go away, I contacted Thompson Center Arms directly and immediately was sent the two small parts needed to make the magazine functional. MVO was fast on shipping the parts to me. They seem to have a problem with customer support even for small easily taken care of issues. I would take this into consideration when purchasing from them if I were you.
I wish I had known about it because there are many places to purchase these and other fire arm parts that have good customer support.Don
More Review Details
- Reason of review:
- Order processing issue
- Product or service
- Thompson Center Venture Short Action Magazine 308
- Review category
You May Also Like
- "Thieves broke into Sentry safe stole everything.They use pry bars on the door separated the door broke the welds from the inner door and bent the lock mechanism to open...."
- "I purchased furniture with a tag that reads, hobby lobby warehouse reorder furniture $149.99. Furniture Always 30% off, Your price is $104.99 . My 40% coupon was refused at their..."
- "When I ordered from this Company, I was warned prior to purchasing the hair. A video on YouTube called HALO INDIAN HAIR SUCKS!!! warned me of this indian hair vendor...."
- "I purchased this wig from wigtypes. Sent two emails to find out how i could get a replacement. But ive never received a reply. The wig is really bad looking...."
- "I ordered a Bohemian style joint tassel toe anklet ,but recieved a very ugly necklace .Please replace with the correct item ordered,thank you robin james..."
- "I ordered a miu miu shoes online, they came the wrong size so I went to the store itself to exchange them...they did not have them in their inventory. So..."
- "I have been working for IDC as a high-tech recruiter. IDC is filled with new and latest technology and I learned many new strategies and techniques while working for IDC...."
- "It's a great airline if you like the idea of a flying a city bus. I don't normally do reviews but I had to go out of my way to..."