Don't shop at Mandee:Clothes fall apart after 1 washing and no refund credit

22 of 38 Mandee reviews

A plaid flannel shirt brand Fashion Web bought at Mandee in Ossining, NY was worn and washed one time.The arm seam tore open and shredded between wrist and elbow.

Side seam also split open. My washer is a brand new HE front-loader and extremely gentle. "Manager" at store in Ossining, NY refused to issue any credit of any kind even with presentation of the original receipt claiming that I wore it which violates their refund policy.

The garment fell apart and is unwearable after one washing.Yes, these are inexpensive garments however it is totally unacceptable to refuse even a store credit when the shirt rips apart after 1 wearing and 1 washing.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Clothes fall apart

Reason of review:
I want cash compensation in cash for the full value I paid plus cash compensation for the amount of time I had to spend today to deal with this problem for a store that does not stand behind the integrity of its product to withstand even one washing.
Preferred solution:
Full refund
Monetary loss:
Product or service
Torn Flannel Shirt
Review category
Footwear and Clothing
review #549325

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22 of 38 Mandee reviews

Oct 22, 2014 #888691 Ossining, New York, United States

Compensation value requested accounts for the original value of the garment plus compensation for the amount of time and aggravation to deal with this store today.

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