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Contact Manchester City Shop Customer Service

How to Reach a Person at Manchester City Shop

Verified Contact Information
  • +44 161 444 1894
    Football Club

Customer Service:

  • +44 161 438 7808
    Etihad Stadium Store
  • +44 333 014 5354
    Fanatics
  • +44 203 608 4403
    Webshop
  • +44 203 936 0997
Send Message

Customer Service:

customerservice.mc@stichd.com
Etihad Stadium Store
customer.services@kitbag.com
Fanatics
shop@mancity.com
Webshop

General Info:

mancity@mancity.com
Football Club

Legal:

privacy@stichd.com
Privacy Inquiries
service@mancity.com

Manchester City Shop Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Manchester City Shop Phone Number
+44 161 438 7808
Most Popular Manchester City Shop Email Address
shop@mancity.com
Issue Resolution Rate
Low (17% reported full resolution)
Contact Method Distribution
61% phone, 39% email
Common Reasons for Contact
Request for information, product/ service, shipping and delivery
View full overview

How to Contact Manchester City Shop Customer Service?

Manchester City Shop customer service phone number is +44-161-438-7808. Call this number to contact the Etihad Stadium Store. If you need to reach out to the Fanatics store, dial +44-333-014-5354. Calling +44-161-444-1894 will get you to the Football Club. If you seek general support and need assistance with your order, shipping and delivery, payment, or any other consumer issue, please call +44-20-3608-4403.
The best days to call Manchester City Shop customer support team are Wednesday and Saturday. The busiest day with the longest wait time is Friday.

If your issue doesn’t need immediate resolution, contact the company via email. Manchester City Shop email for customer service and assistance is service@mancity.com. There are also several email addresses for different departments:
customerservice.mc@stichd.com (Etihad Stadium Store)
customer.services@kitbag.com (Fanatics Store)
shop@mancity.com (Webshop)
To get general information about the football club, drop an email at mancity@mancity.com. If you have privacy inquiries and need to contact the legal department, send your request to privacy@stichd.com.

The shop is headquartered in Manchester. Manchester City Shop address for mailing and visiting is Manchester City Official Online Store, The Etihad Stadium, Etihad Campus, Manchester, England M11 3FF, United Kingdom. If you need to contact the company via regular mail, send your correspondence to this address.

As there are several Manchester City Shop locations, operation hours in each location are different. For example, Man City Stadium Store (Etihad Stadium) operates Monday through Saturday from 9 am to 6 pm and from 10 am to 4 pm on Sundays and bank holidays.
Man City Arndale Store is open Monday through Saturday between 9.30 am and 6.30 pm; from 11.30 to 5.30 on Sundays; and from 10 am to 6 pm on bank holidays.
Manchester City x NY pop-up store is available for visiting Monday through Sunday from 10 am to 7 pm EST. Please note that this store operates from June until September.

PissedConsumer Club

Contact Information

Manchester City Shop Website:

Manchester City Shop Help Center:

Corporate Office Address:

Manchester City Official Online Store
The Etihad Stadium, Etihad Campus
Manchester, England M11 3FF
United Kingdom

Other Info (opening hours):

Customer Support Hours (UK Time Zone):

Monday - Saturday: 9:00am - 5:00pm

Sunday: 10:00am - 4:00pm


Stadium Store Hours:

Monday - Saturday: 9:00am - 6:00pm

Sunday: 10:00am - 4:00pm

Bank Holidays: 11:00am - 5:00pm

Match Days: 9:00am - until kick-off. Reopens after match for 1 hour


stichd sportmerchandising bv

De Waterman 2

5215 MX ‘s-Hertogenbosch

The Netherlands


Return Department:

stichd sportmerchandising B.V.

The Posthoornstraat 16

NL-5048 AS Tilburg

The Netherlands

More contact details

Why Customers Call Manchester City Shop?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 39%
  • Request for Information 17%
  • Shipping and Delivery 11%
  • Payments and Charges 11%
  • Product/ Service 11%
  • Activation/ Cancellation 6%
  • Refund 6%

Customer Inquiries & Issues

39%
  • "Check stock"
  • "Track a order"
  • "To join man City"

Request for Information

17%
  • "Related to my shipment"
  • "stock enquiry"
  • "Inquiry for any vacant"

Shipping and Delivery

11%
  • "Delivery of order"
  • "I am waiting for my kit not received"

Payments and Charges

11%
  • "Extra billing"
  • "Payment"

Product/ Service

11%
  • "Purchase"

Activation/ Cancellation

6%
  • "Cancel my order"

Refund

6%
  • "Require refund £100"

Compare Manchester City Shop Customer Service To

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