Manchester City Shop Phone Numbers and Emails

Customer Service:

  • +44 161 438 7808
    Etihad Stadium Store
  • +44 333 014 5354
    Fanatics
  • +44 161 444 1894
    Football Club
  • +44 203 608 4403
    Webshop
  • +44 203 936 0997
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Manchester City Shop Emails:

Customer Service
Etihad Stadium Store, Fanatics, Webshop
General Info
Football Club
Legal
Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Manchester City Shop Customer Service?

How to Contact Manchester City Shop Customer Service?

Manchester City Shop customer service phone number is +44-161-438-7808. Call this number to contact the Etihad Stadium Store. If you need to reach out to the Fanatics store, dial +44-333-014-5354. Calling +44-161-444-1894 will get you to the Football Club. If you seek general support and need assistance with your order, shipping and delivery, payment, or any other consumer issue, please call +44 -20-3608-4403.
The best days to call Manchester City Shop customer support team are Wednesday and Saturday. The busiest day with the longest wait time is Friday.

If your issue doesn’t need immediate resolution, contact the company via email. Manchester City Shop email for customer service and assistance is service@mancity.com. There are also several email addresses for different departments:
customerservice.mc@stitched.com (Etihad Stadium Store)
customer.services@kitbag.com (Fanatics Store)
shop@mancity.com (Webshop)
To get general information about the football club, drop an email at mancity@mancity.com. If you have privacy inquiries and need to contact the legal department, send your request to privacy@stichd.com.

The shop is headquartered in Manchester. Manchester City Shop address for mailing and visiting is Manchester City Official Online Store, The Etihad Stadium, Etihad Campus, Manchester, England M11 3FF, United Kingdom. If you need to contact the company via regular mail, send your correspondence to this address.

As there are several Manchester City Shop locations, operation hours in each location are different. For example, Man City Stadium Store (Etihad Stadium) operates Monday through Saturday from 9 am to 6 pm and from 10 am to 4 pm on Sundays and bank holidays.
Man City Arndale Store is open Monday through Saturday between 9.30 am and 6.30 pm; from 11.30 to 5.30 on Sundays; and from 10 am to 6 pm on bank holidays.
Manchester City x NY pop-up store is available for visiting Monday through Sunday from 10 am to 7 pm EST. Please note that this store operates from June until September.

Manchester City Shop Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    62% phone 38% email
  • The best phone number to call Manchester City Shop is 441614387808. 90% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday and Wednesday.

  • People call Manchester City Shop mainly because of refund, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Manchester City Shop Website:

Manchester City Shop Help Center:

Corporate Office Address:

Manchester City Official Online Store
The Etihad Stadium, Etihad Campus
Manchester, England M11 3FF
United Kingdom

Other Info (opening hours):

Customer Support Hours (UK Time Zone):

Monday - Saturday: 9:00am - 5:00pm

Sunday: 10:00am - 4:00pm


Stadium Store Hours:

Monday - Saturday: 9:00am - 6:00pm

Sunday: 10:00am - 4:00pm

Bank Holidays: 11:00am - 5:00pm

Match Days: 9:00am - until kick-off. Reopens after match for 1 hour


stichd sportmerchandising bv

De Waterman 2

5215 MX ‘s-Hertogenbosch

The Netherlands


Return Department:

stichd sportmerchandising B.V.

The Posthoornstraat 16

NL-5048 AS Tilburg

The Netherlands

More contact details

Manchester City Shop Rating Based on 2 Reviews

Rating details

3.9
more details
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

Rating stats

Rating trend

Summary of Manchester City Shop Customer Service Calls

10 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Manchester City Shop?

Payments and Charges Question:

  • “Extra billing”
  • “Payment”

Shipping and Delivery Question:

  • “Delivery of order”
  • “I am waiting for my kit not received”

Refund Question:

  • “Require refund £100”

Request for Information Question:

  • “Inquiry for any vacant”

Activation/ Cancellation Question:

  • “Cancel my order”

Other Question:

  • “Stock availability”
  • “Purchase”
  • “Where's my item”

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