"Bait & Switch" by Manassas Computer Repair [alias: Advantage Computer Services]
 Bait & Switch / False advertising
 A "Dangle-the-carrot" ploy
On September 4, 2013, ordered a Garmin nuvi 1490LMT 5-Inch Portable GPS from Advantage Computer Services; Manassas, Va. via Amazon.com.
 When my order arrived, it was a much lesser capable "Garmin nuvi 1490T", not a 1490LMT.
The "LMT" designator means "Lifetime Traffic & Maps" updates at no extra cost.
In short, this unit's [the 1490T] retail value is $80.00 to $100.00 LESS than that of the expected 1490LMT unit.
 Additionally, the unit was a "Commercial Fleet Sales" unit intended for trucking & delivery services, not a standard retail unit; meaning the capabilities are heavily restricted. ie: On the main intro screen, instead of "Where To" [to set destinations]; the prompt reads "Dispatch".
Complaint emailed [and called] to Amazon and then to Advantage Computer Services.
Shortly thereafter I [finally] received a response from Ken Campbell [read his second sentence carefully!]
------- Excerpt from email of Ken Campbell, Store Manager ------
From: Advantage Computer Services - Amazon Marketplace
Date: 09/16/13 12:24:15
"We will cover return shipping cost if you agree to take down the negative feedback." <=========
===> Obviously, I did not fall for this ploy.
THIS NEGATIVE FEEDBACK AT AMAZON.COM WILL REMAIN.
Not surprisingly, Manassas Computer Repair [alias: Advantage Computer Services] is not a BBB member.
My money [$100.00] refunded by Amazon.
More Review Details
- Monetary loss:
- Product or service
- Portable Gps
- Review category
- Gadgets and Accessories
You May Also Like
- "Date: Sep 23, 2015 Perk: Early Bird - 200 cm 1 Brand New MicFlip Cable ( 200 cm length ) FREE WORLDWIDE SHIPPING Estimated Delivery Date: Sep 15, 2015 Contribution Amount: Early Bird..."
- "I purchased an antenna from www.antennadeals.com. I have yet to receive my antenna or a refund, which I have requested. I have emailed them quite a few times, with only..."
- "I ordered a charger from them advertised as a "GENUINE Original 60W Apple Macbook Magsafe 2 Charger". Received a generic (generic box, no logo on charger). Emailed them about it..."
- "Tried to schedule an appointment with Andrea Cox about a vaccine. Wanted to help people in need with health problems. Was really trying to be charitable. Wrote her an..."
- "Hello Aldi sold me an expired yogurt on December 2015. Please refer to attachment. the yogurt was expired on 2014 however Aldi stores sold it to me on December of..."
- "So basically I got my third last night. The top is my ear, and the bottom is what it's supposed to look like! My piercer did a horrible job. I..."
- "We ordered these headsets in the hopes they would allow our polo team's coach to guide players during practice games. We were looking for the same system used by NFL..."
- "We paid $500 for a Larson security door including installation by a contractor! This door was presented with a video of being beaten with a bat, and a crowbar with..."
- "Beware! I would not recommend Gateway Select Properties to anyone! The 'owner' Katherine Work is really a piece of Work! Do NOT, i repeat, DO NOT sign their faulty lease..."