Malwarebytes Phone Numbers and Emails

Customer Service Number:

  • (408) 852-4336
Send Message

Malwarebytes Emails:

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Contact Information

Malwarebytes Website:

Malwarebytes Help Center:

Corporate Office Address:

Malwarebytes Inc.
One Albert Quay 2nd Floor
Cork, County Cork T12 X8N6
Ireland

Other Info (opening hours):

Other Location:

3979 Freedom Circle, 12th Floor,

Santa Clara,

California 95054,

United States

More contact details

Fax:

+1-408-852-4321

Malwarebytes Customer Service Reviews

1.5 / 5
Poor
Donald M Waf
Delete all my malware services and stop auto pay right now.

Please delete my subscription and service this is a nightmare!!! I have never seen any service so hard to talk to in person!

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Guest-5245350
Software
stars-rating stars-rating stars-rating stars-rating stars-rating
1.4

Got no help got no help from you. No one email me back no one got me to the site where I could reactivate my subscription. I'm waiting patiently it's been a day now no one got back to me.

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How Good is Malwarebytes's Customer Service?

Ajay Nba
Ajay Nba
Feels Neutral | Mar 14, 2024

Not that great and not specific what he was talking about

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Tanna Dii
Tanna Dii
Feels Disappointed | Feb 17, 2024

I hate it when I can’t talk to a representative. There was no telephone number the only way to contact them was to give a pin number, which I don’t have!

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Aliciana Wpy
Aliciana Wpy
Feels Disappointed | Feb 09, 2024

Can’t get in touch with a representative just robots that can’t handle anything I’m very dissatisfied

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Neville F Xhg
Neville F Xhg
Feels Disappointed | Jan 21, 2024

I have sent numerous emails..tried to Chat tried to phone but umbale to speak to anybody from customer service. I I have a problem that you are blocking all my sports websites..have asked you to unblock as I am 85 years old housebound and my only entertainment is to connect to sports websites. Never had a problem with AVG... PLEASE PLEASE answer to all my emails. If you cannot assist will cancel my subscription...Cant understand your shocking cusrtomer service....check and see how many emails I sent. Neville Friedland 43963****

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William A Gbv
William A Gbv
Feels Disappointed | Nov 02, 2023

It me over 3 hours on the PHONE AND INTERNET and I NEVER did get to discuss my problem....

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Charisse R Pvl
Charisse R Pvl
Feels Satisfied | Oct 26, 2023

The number you have listed to contact a live human for Customer Support at Malwarebytes is no longer valid Number
I am referncing nmber on PissedConsumer site -- 408-852-**** Please provide a valid number to speak with human at Malwarebytes. Many Thanks

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Summary of Malwarebytes Customer Service Calls

741 TOTAL
CALLS
01:26 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Malwarebytes?

Activation/ Cancellation Question:

  • “To unsubscribe”
  • “Renew subscription”
  • “Activation”

Payments and Charges Question:

  • “Missing payment I sent you”
  • “Trouble with payment being accepted”
  • “Billing”

Account Question:

  • “Subscription for current members”
  • “Fix accounts”
  • “Login difficulites”

Product/ Service Question:

  • “Info on product to purchase”
  • “Malwarebytes not working”
  • “Product Key”

Request for Information Question:

  • “Technical support”
  • “Customer support”
  • “Tech support”

Refund Question:

  • “Refund”
  • “Get refund”
  • “To obtain refund for overcharge on Premium Subscription.”

Staff Question:

  • “Problems with service”
  • “Customer service”
  • “They keep charging me multiple times for the service.”

Cards Question:

  • “To update my credit card”
  • “Need to update credit card details”
  • “Change credit card number”

Website/ Application Question:

  • “Malwarebytes keeps blocking known ok sites”
  • “Mslwarebytes is blocking all of my Google-related sites”
  • “Malware blocker wont turn on since yesterday. Website blocked notices continuously flashingng ebery few”

Shipping and Delivery Question:

  • “I am calling because if the anti virus and I did not receive the listen key can you please send it to me as soon as possible”

Other Question:

  • “Lost download after purchasing”
  • “To see if my wife's phone is covered”
  • “To speak to a real person”

About

Summary

Malwarebytes is a company that provides antivirus computer software. The list of company's products includes Malwarebytes Anti-Malware Free, Malwarebytes Anti-Malware PRO, and Malwarebytes Anti-Malware enterprise Edition. Malwarebytes software is a great way to protect all your important information. Malwarebytes malware applications not only clean computer, but also provides automatic updates, scanning, and real-time protection. Database of various malware threats is constantly updated, so be sure not a single virus can be dangerous for your PC. If you are looking for a reliable protection that twill secure your computer, Malwarebytes is one of the best choices to make. Malwarebytes knows how to protect your PC!

Malwarebytes reviews and complaints

Malwarebytes is ranked 401 out of 5624 in Software category

Area Served

USA, Australia

Payment Methods

MasterCard

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