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5.0

Hello, I purchased two of your carbon cool it Omniphase pillows a year ago one of them completely fell apart and broke in half and the second one is already coming apart on the ends. I need to know the directions and steps on the five year warranty I see on the package I dont have the receipt but I bought it at a retailer you are contracted with and I wanna find out how to get my warranty.

Heres a photo of one of the pillows in the bag

Both are deteriorating, low quality, and Im very unsatisfied

Thank you

Serena Tate

646662****

Hello, I purchased two of your carbon cool it Omniphase pillows a year ago one of them completely fell apart and broke in half and the second one is already coming apart on the ends.

I need to know the directions and steps on the five year warranty I see on the package I dont have the receipt but I bought it at a retailer you are contracted with and I wanna find out how to get my warranty.

Heres a photo of one of the pillows in the bag

Both are deteriorating, low quality, and Im very unsatisfied

Thank you

Serena Tate

646662****

Hello, I purchased two of your carbon cool it Omniphase pillows a year ago one of them completely fell apart and broke in half and the second one is already coming apart on the ends. I need to know the directions and steps on the five year warranty I see on the package I dont have the receipt but I bought it at a retailer you are contracted with and I wanna find out how to get my warranty.

Heres a photo of one of the pillows in the bag

Both are deteriorating, low quality, and Im very unsatisfied

Thank you

Serena Tate

646662****

Monetary Loss: $450.

Preferred solution: Full refund.

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