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Contact Malco Theatres Customer Service

Malco Theatres Phone Numbers and Emails

Toll-Free Number:

  • (800) 467-6677
    Toll Free
Call customer service
Send Message

Customer Service:

  • (901) 761-3480

Malco Theatres Emails:

Complaints/ Feedback
Customer Service
Sales/ Reservations
Group
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Malco Theatres Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Malco Theatres is 8004676677. 62% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Monday.

  • People call Malco Theatres mainly because of refund, product/ service and activation/ cancellation.

View full overview ›

How to Contact Malco Theatres?

Most Popular Number:

(800) 467-6677
Toll Free
Total calls: 26 Last call: Oct 28, 2025

Malco Theatres' customer service offers customers a few options to communicate if they need information or help. To call them, the Malco Theatres phone number is 1-800-467-6677 for general help, or you can directly dial 1-901-761-3480 for customer service. For details of specific cinemas, refer to Malco Theatres and click your cinema to get the Malco Theatres contact number. For example, the Columbus Cinema number is 1-662-240-7171. These channels prove helpful to update people regarding timings, venues, available seats, coming movies, birthday package deals, group reservation details, and many other services.

For written communication, Malco Theatres email support can be used for different purposes. Customers can forward complaints or feedback to comment1@malco.com. On the contrary, general customer service inquiries can be forwarded to customerservice@malco.com. Malco Theatres emails can be sent to groupsales@malco.com for group reservations or sales. The Malco Theatres email addresses make it easy for customers to forward complaints or seek information.

The Malco Theatres address is the contact point for customers to interact with customer care representatives and get answers to all your problems in person. The Malco Theatres office address is 5851 Ridgeway Center Parkway, Memphis, Tennessee 38120, United States.

To reach online, visit the Malco Theatres website and fill out the "Contact Us" form. From here, choose a category of interest, including movies, showtimes, special events, or complaints, and submit your comments or questions in the boxes. This form also enables the users to rate their experience and give comments, but only if they have a minimum of characters. A donation request must be on the organization's letterhead and transmitted by fax or mail to be eligible. Requests for donations need to arrive three weeks before Malco Theatres consider donating. You can also send your mail to the Malco Theatres customer service team at Attn: Donations, 5851 Ridgeway Center Parkway, Memphis, TN 38120. Malco cannot write back personally with every request due to volume.

PissedConsumer Club

Contact Information

Malco Theatres Website:

Malco Theatres Help Center:

Corporate Office Address:

Malco Theatres, Inc.
5851 Ridgeway Center Parkway
Memphis, Tennessee 38120
United States

Fax:

+1(901) 681-2044

Malco Theatres Rating Based on 3 Reviews

Rating details

2.5
more details
Additional Fees
Location
Diversity of Products or Services
Value for money

Rating stats

Rating trend

Summary of Malco Theatres Customer Service Calls

42 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Malco Theatres?

Refund Question:

  • “Bought tix for today to see the Denzel movie, but we have an emergency that came up and can’t make it. Want a refund if possible please.”
  • “Refund due to severe flooding”
  • “Refund as we all have the flu”

Product/ Service Question:

  • “I accidentally purchased for the wrong theatre”
  • “Ticket error”
  • “Wrong ticket purchase”

Account Question:

  • “Get me unblocked so I can check theater listings”
  • “Can’t find my email with ticket purchase”

Activation/ Cancellation Question:

  • “Cancel Online Ticket Purchase/Refund”

Shipping and Delivery Question:

  • “Pitches the wrong tickets at wrong location”

Request for Information Question:

  • “To find out if they fixed the projector We waited one hour yesterday and were sent home”

Return/ Replace Question:

  • “I ordered tickets online for little mermaid for Saturday but was booked for Thursday. I've been contacting you all since Wednesday to change my tickets from Thursday to Saturday. Please help”

Website/ Application Question:

  • “Website issues”

Other Question:

  • “Sent tickets to wrong email”
  • “I booked the wrong night”
  • “Wrong tickets”

Compare Malco Theatres Customer Service To

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