Malco Modes Phone Numbers and Emails

Customer Service:

  • (281) 721-4334

Malco Modes Email:

Customer Service

Malco Modes Contact Information

Malco Modes Website:

Malco Modes Online Chat:

Corporate Office Address:

Malco Modes Inc
19830 FM 1093, Suite 1301,
Richmond, Texas 77407
United States
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How to contact Malco Modes

Customers contact footwear and clothing companies’ customer service for reasons such as:
- Order issues
- Return/Exchange/Cancelation
- Refund
- Account
- Shipping/ Delivery
- Fraudulent activity
- Store reward and credit cards
- For the adequate resolution of the issue, you may be required to provide certain documents and information as discussed below.


Although the particular return, refund, and cancellation policies vary slightly from one company to another, there are some similarities in the procedures and documents required.

Generally, for the return of items bought online, you need to first contact the customer service representatives to get a pre-approval. During the call, you may be request to provide the following:
- a filled return form;
- photos of the items you are returning;
- screenshot or download of the order confirmation page.

Once you have been approved, they then send a shipping label that you attach to the product’s packaging when sending it back.

Other companies require that you send back the item(s) with the original packing slip while others provide a packing slip alongside the shipping label. If for any reason you do not have a packing slip, print the order confirmation email or fill return form and attach it to the return package.

For purchases made in an actual store, the items should be returned in the same store or a store within the country of purchase. The items being returned should be accompanied by the original purchase receipt.

Tracking orders

Most companies offer an online order tracking feature where you enter your order number and email address to find out whether your order has been dispatched. If you cannot find your order through the order tracker, call customer service with your order number.

You may be requested to produce the following:
- a purchase receipt;
- order confirmation (either use the order confirmation sent to your email or take a screenshot of the order details page from your logged-in account).

Billing issues

If you get billed twice or you notice an unauthorized charge, contact the company’s customer service with a copy of the transaction history.

Circle or highlight the wrong charge for easy identification by the customer service representative.

Fraudulent activity

The most commonly reported fraudulent activities on clothing and footwear e-commerce accounts are changes in the shipping address and unauthorized orders. If you notice any such fraudulent activities, it is paramount that you contact customer service immediately with evidence. Provide the following:

- proof of the fraudulent activity. For instance, you may take a screenshot of the changes or if you received an email notifying you of fraudulent activity, forward it to the customer representatives;
- proof of your identity e.g government-issued ID;
- proof of your address such as a recent bill;
- order details;
- order confirmation to facilitate cancellation of unauthorized orders.

Store reward and credit cards

When calling to apply for a store credit card, you will need to produce the following:
- an identification document e.g. ID, passport, or driver’s licenses;
- your social security number;
- proof of income or employment such as a recent salary stub.

Since there may be differences in the customer service procedures and document requirements from one footwear and clothing company to another, you must review the particular company’s help center for any specific requirements.

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Malco Modes Rating Based on 1 Reviews

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Malco Modes Return Policy
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Malco Modes Delivery Policy
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Malco Modes Terms of Service
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If The Client do not agree to these terms and conditions, please do not use this site. All trademarks, service marks and trade names of JSA Fashions, Inc. used in the site are trademarks or registered trademarks of JSA Fashions, Inc. This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, JSA Fashions, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
Malco Modes Privacy Policy
When ordering or registering, may ask The Customer for The Client's name, e-mail address, mailing address, phone number, credit card information or other information. The User of company services may, however, visit Malco Modes's' site anonymously. Malco Modes also collect information about gift recipients so that Website can fulfill the gift purchase. The information The Company collect about gift recipients is not used for marketing purposes. To personalize The User's site experience and to allow The Company to deliver the type of content and product offerings in which The Customer are most interested. To allow Website to better service The Client in responding to The Client's customer service requests. To quickly process The User's transactions. To administer a contest, promotion, survey or other site feature. If The Client have opted-in to receive Malco Modes's' e-mail newsletter, The Company may send The User of company services periodic e-mails. If The Client would no longer like to receive promotional e-mail from Malco Modes please refer to the "How can The User of company services opt-out, remove or modify information The Client of Malco Modes have provided to The Company" section below.
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Malco Modes Pros and Cons

Cons: Fake sale- did not get what is pictured and described

Malco Modes reviews and complaints

Malco Modes is ranked 925 out of 2346 in Footwear and Clothing category

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