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1.0

Terrible, do not go here. You can believe me if you want or don't and find out for yourself, but I don't know how they got any ratings better than the one star because the place is disgusting.

Stains everywhere, mold on the jacuzzi along the walls, just absolutely disgusting. Not to mention the person that's at the front counter, she is an absolute nightmare and worthless as a person. She needs to be fired and booted out the door. I told her as soon as I walked in the room about the problems listed earlier, and she tells me that's the room I asked for.

I told her there is black mold on the walls and that I can't stay in that room. She told me, well, ill just cancel your reservation. I asked if she could just give me a clean room. She said "were all sold out" so I told her If she refunds me the $433 with by the way was 70 dollars more than what I was supposed to pay.

But anyways I told her to refund me cash please because if she puts it back on the card it will take days to receive the money.

Then she said oh in that case and refunded the card.

That person is very lucky, I now think before I do. Just sayin.

User's recommendation: Avoid.

Monetary Loss: $443.

Preferred solution: Full refund.

Location: 602 East State Highway 260, Payson, AZ 85541

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