A single toll-free number, 1-844-624-7663, is active to consult the company agents for all purposes. Users can call the Maisonette phone number for help with purchases, returns, exchanges, payments, and account management. Doing so between 10:00 AM and 6:00 PM ET from Monday to Friday will ensure efficient assistance and an exceptional experience. Calling Maisonette customer service is best for urgent matters due to its quick response times. However, it might not always be feasible to resolve the problem, especially if it is complex or sensitive. In such cases, one must consult the company headquarters by letter or in person for help.
Clients seeking to email the company agent can use one of the following published addresses according to the nature of their concern. Buyers can consult the business customer service team for queries and complaints and write to buyers@maisonette.com. For partnership inquiries, partnerships@maisonette.com is the email address. Users with editorial inquiries can contact Maisonette customer service at lescoop@maisonette.com. If the purpose of the consultation is to request general information about the company, use info@maisonette.com to reach the relevant department between business hours. Customers with job applications and career-related inquiries can consult the HR department at careers@maisonette.com.
Clients reluctant to discuss their issues online or those unable to receive satisfactory solutions to their problems can visit the Maisonette headquarters for better assistance. The address is Maisonette Inc., 55 Washington St., Ste 620, Brooklyn, New York 11201, United States. Maisonette customer service is available at the corporate office Monday through Friday between 10:00 AM and 6:00 PM ET. However, it is better to consult them with a prior appointment for convenience. Those unable to arrive in person can send a letter to the headquarters and expect their issues to be addressed within a few days or weeks.
To reach the company agent via the Maisonette website, click Contact Us on its homepage to find various consultation methods, including the published helplines and emails for different departments. Users with general queries and concerns can visit the FAQs section for quick self-help. For specific and technical assistance, reach out via the Maisonette chat between business hours. The website also features links to follow the company on Instagram, Facebook, Twitter, and Pinterest for a better customer experience.
