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Contact Maisonette Customer Service

How to Reach a Person at Maisonette

Verified Contact Information

Toll-Free Number:

  • 1-844-624-7663
    This number is currently not in service
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Business Customer Service:

buyers@maisonette.com
For Buyers
partnerships@maisonette.com
Partnerships

Customer Service:

customercare@maisonette.com

General Info:

info@maisonette.com

Jobs/ Career:

careers@maisonette.com

Media:

affiliates@maisonette.com
Affiliates
lescoop@maisonette.com
Editorial Inquiries
press@maisonette.com
Press Inquiries

Maisonette Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Maisonette Phone Number
1 (844) 624-7663
Most Popular Maisonette Email Address
customercare@maisonette.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Request for information, return/ replace, shipping and delivery
View full overview

How to Contact Maisonette?

A single toll-free number, 1-844-624-7663, is active to consult the company agents for all purposes. Users can call the Maisonette phone number for help with purchases, returns, exchanges, payments, and account management. Doing so between 10:00 AM and 6:00 PM ET from Monday to Friday will ensure efficient assistance and an exceptional experience. Calling Maisonette customer service is best for urgent matters due to its quick response times. However, it might not always be feasible to resolve the problem, especially if it is complex or sensitive. In such cases, one must consult the company headquarters by letter or in person for help.

Clients seeking to email the company agent can use one of the following published addresses according to the nature of their concern. Buyers can consult the business customer service team for queries and complaints and write to buyers@maisonette.com. For partnership inquiries, partnerships@maisonette.com is the email address. Users with editorial inquiries can contact Maisonette customer service at lescoop@maisonette.com. If the purpose of the consultation is to request general information about the company, use info@maisonette.com to reach the relevant department between business hours. Customers with job applications and career-related inquiries can consult the HR department at careers@maisonette.com.

Clients reluctant to discuss their issues online or those unable to receive satisfactory solutions to their problems can visit the Maisonette headquarters for better assistance. The address is Maisonette Inc., 55 Washington St., Ste 620, Brooklyn, New York 11201, United States. Maisonette customer service is available at the corporate office Monday through Friday between 10:00 AM and 6:00 PM ET. However, it is better to consult them with a prior appointment for convenience. Those unable to arrive in person can send a letter to the headquarters and expect their issues to be addressed within a few days or weeks.

To reach the company agent via the Maisonette website, click Contact Us on its homepage to find various consultation methods, including the published helplines and emails for different departments. Users with general queries and concerns can visit the FAQs section for quick self-help. For specific and technical assistance, reach out via the Maisonette chat between business hours. The website also features links to follow the company on Instagram, Facebook, Twitter, and Pinterest for a better customer experience.

PissedConsumer Club

Contact Information

Maisonette Website:

Maisonette Help Center:

Corporate Office Address:

Maisonette Inc.
32 Broadway, Suite 1614
New York, New York 10004
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 6:00pm (ET)

More contact details

Why Customers Call Maisonette?

Top Reasons of Customers Calls

  • Shipping and Delivery 35%
  • Request for Information 22%
  • Customer Inquiries & Issues 12%
  • Return/ Replace 10%
  • Product/ Service 8%
  • Activation/ Cancellation 6%
  • Payments and Charges 2%
  • Account 2%
  • Website/ Application 2%

Shipping and Delivery

35%
  • "Expedited shipping"
  • "Missing delivery"
  • "I have not received an order from March 7th and have already tried emailing the company! It was a gift! I am not getting any answers!"

Request for Information

22%
  • "Checking on order # 100****"
  • "Order placed 12/28/25– looking for status"
  • "place an order"

Customer Inquiries & Issues

12%
  • "Order not deleuverwd"
  • "Mistake of duplicate order"
  • "Order not arriv ived"

Return/ Replace

10%
  • "Item return"
  • "Return"
  • "Need change made to irdrr"

Product/ Service

8%
  • "I am trying to order a pair of Ruthie T -Strap shoes"
  • "Terms of the purchase"
  • "Problem with order"

Activation/ Cancellation

6%
  • "Cancel order"
  • "To cancel an order"

Payments and Charges

2%
  • "item never sent but charged"

Account

2%
  • "Forgot to add the APP10 discount to my order"

Website/ Application

2%
  • "Color of shoes ordered misrepresented on website"

Compare Maisonette Customer Service To

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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