Contact Maine Savings Customer Service

Maine Savings’ customer service email, memberservicecenter@mainesavings.com, is the only official address available for written online communication with agents. Clients can use it for all purposes, from submitting general issues and inquiries to sharing their feedback and complaints. After reviewing their request, the customer service agent will respond within several hours or the next business day. Sending written correspondence to Maine Savings Federal Credit Union is also an option for written communication with the agents, offering a comparatively safer alternative for sharing sensitive concerns. To do so, use the address 101 Western Ave, Hampden, Maine 04444, United States.

Maine Savings’ hours of operation for its offices are Monday through Wednesday from 8:00 AM to 5:00 PM. On Thursday and Friday, the company agents are available between 8:00 AM and 6:00 PM. Meanwhile, those seeking to contact the agents on Saturday can submit their request at any time between 8:00 AM and 4:00 PM. After reviewing it, the customer service team will respond as efficiently as possible.

To reach Maine Savings customer service online, submit a contact request form on the company's official website. This option is available for assistance with account-related issues, non-real estate loans, home equity, credit/debit cards, financial planning, and insurance, and requires users to provide their full name, email address, phone number, and preferred method of consultation for a quick follow-up. The Contact page also features several helplines to reach the Member Services Center, along with its official email and mailing address. Customers can also click the Let’s Chat icon on the bottom right corner of the same page to initiate a live chat with a business agent during Maine Savings’ hours. You can also download the company's mobile application for a convenient banking experience or access your accounts to send secure messages through the digital banking portal. Finally, the option to send direct messages to customer service agents via Facebook, Instagram, or LinkedIn is also available on the website.