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Contact Main Event Customer Service

Main Event Phone Numbers and Emails

Toll-Free Number:

  • (855) 215-7667
Call customer service

Customer Service:

  • (505) 884-4928
    Albuquerque, NM, USA
  • (770) 521-9100
    Alpharetta, GA, USA
  • (440) 398-0611
    Avon, OH, USA
  • (623) 936-5300
    Avondale, AZ, USA
  • (225) 508-3050
    Baton Rouge, LA, USA
  • (956) 690-5151
    Brownsville, TX, USA
  • (636) 536-9999
    Chesterfield, MO, USA
  • (410) 995-9009
    Columbia, MD, USA
  • (469) 362-7227
    Frisco, TX, USA
  • (303) 209-3877
    Highlands Ranch, CO, USA
  • (847) 645-1111
    Hoffman Estates, IL, USA
  • (256) 367-8333
    Huntsville, AL, USA
  • (904) 260-7500
    Jacksonville, FL, USA
  • (865) 351-5000
    Knoxville, TN, USA
  • (502) 240-5555
    Louisville, KY, USA
  • (302) 722-9466
    Newark, DE, USA
  • (405) 751-4900
    Oklahoma City, OK, USA
  • (913) 768-4444
    Olathe, KS, USA
  • (469) 661-2695

Main Event Emails:

feedback@mainevent.com
funcardquestions@mainevent.com
Fun Cards
privacy@mainevent.com
Privacy Inquiries
media@mainevent.com
webmaster@mainevent.com
Is this your business?

How to Contact Main Event?

Most Popular Number:

(855) 215-7667
Total calls: 34 Last call: Jun 18, 2025
author avatar
PissedConsumer Reporter

If you require support from the Main Event, you can call the Main Event phone number 1-855-215-7667. Certain locations also have a center-specific Main Event customer service number. For example, Albuquerque, NM, has 1-505-884-4928, 1-770-521-9100 in Alpharetta, USA, and Highlands Ranch, CO, has 1-303-209-3877.
Other Main Event phone numbers include 1-440-398-0611 in Avon, 1-623-936-5300 in Avondale, 1-225-508-3050 in Baton Rouge, and many more in different locations in the USA. Main Event customer service offers phone support in each location so customers can connect directly to the nearest center for event details, specials, food and bar services, gift cards, and more. Locate your region's ideal phone number in their website's Locations section.

The services provided by Main Event include email support for convenience. For general feedback, a customer can get in touch through the Main Event email feedback@mainevent.com. Similarly, questions related to Fun Cards can be sent to funcardquestions@mainevent.com.
If the issue pertains to privacy, a customer can send a Main Event email to privacy@mainevent.com. Moreover, media inquiries should be made at media@mainevent.com. To contact the webmaster, write to webmaster@mainevent.com for any website issues. This way, customers can detail their inquiries on specific subjects and ensure they reach the correct team.

The Main Event office address is located at 5445 Legacy Drive, Suite 400, Plano, Texas 75024, United States. There are also other physical Main Event locations at which one can reach them: 6884 Governors W. NW, Huntsville, AL 35806, and 64 Centennial Blvd, Highlands Ranch, CO 80129. Individuals can also visit the Main Event website and click on Locations for more specific and nearby Main Event addresses.

The Main Event business hours for customer service vary according to the day. On Mondays, the active time is between 10 AM and 1 AM, whereas on Tuesdays, it is 10 AM to 10 PM. Customers can seek assistance between 12 PM and 12 AM on Wednesdays, 10 AM and 12 AM on Thursdays, and 11 AM and 2 AM on Fridays. Moreover, the Main Event business hours are between 9 AM and 2 AM and 11 AM and 12 AM on Sundays.

Customers can use the "Contact Us" form available on the Main Event website for immediate support. Fill out the form with basic details like your email, phone number, and preferred location. Users can specify their inquiry, provide additional information, and submit the form for further communication. This is a straightforward way to connect with the Main Event customer service team for assistance with events, experiences, account-related issues, or franchising opportunities.

Main Event Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Main Event is 8552157667. 76% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday.

  • People call Main Event mainly because of staff, product/ service and refund.

View full overview ›
PissedConsumer Club

Contact Information

Main Event Website:

Main Event Help Center:

Corporate Office Address:

Main Event Entertainment, Inc.
5445 Legacy Drive, Suite 400
Plano, Texas 75024
United States

Other Info (opening hours):

Other Locations:

6884 Governors W. NW,

Huntsville, AL 35806


10315 W McDowell Rd,

Avondale, AZ 85392


64 Centennial Blvd,

Highlands Ranch, CO 80129

More contact details

Main Event Rating Based on 4 Reviews

Rating details

1.1
more details
Value for money
Delivery Service
Customer service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Main Event Customer Service Calls

45 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Main Event?

Staff Question:

  • “Bad customer service”
  • Very poor customer service and food order was wrong and refused to remake other
  • Contacted 2x in 2 weeks for kids' party, no Fri response for Sun event due to 3-day notice. Staff dismissed attempts, unprofessional communication lapse. Kids' celebration impacted, sharing on BBB.

Product/ Service Question:

  • “Complaint with Free Bowling”
  • “We received an expired game card from an event in January 20205”
  • “Complaint”

Account Question:

  • “Obtain password”
  • “Balance”

Refund Question:

  • “Refund issue”
  • “Refund asap”
  • “Refund”

Cards Question:

  • “Online gift card purchase”
  • “Lost gift card”

Employment Question:

  • “About w-2”
  • “Payroll”

Request for Information Question:

  • “No response from email requests for 2 months”
  • “Book confirmation”

Return/ Replace Question:

  • “Bowling change”

Shipping and Delivery Question:

  • “Not honoring contract created at olathe, ks location for split tables for birthday 3/03”

Payments and Charges Question:

  • “Can't get charger to work”

Other Question:

  • “Family fund”
  • “Prices”
  • “Policies”

Compare Main Event Customer Service To

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