Main Event Phone Numbers and Emails

Toll-Free Number:

  • (855) 215-7667
Send Message

Customer Service:

  • (505) 884-4928
    Albuquerque, NM, USA
  • (770) 521-9100
    Alpharetta, GA, USA
  • (440) 398-0611
    Avon, OH, USA
  • (623) 936-5300
    Avondale, AZ, USA
  • (225) 508-3050
    Baton Rouge, LA, USA
  • (956) 690-5151
    Brownsville, TX, USA
  • (636) 536-9999
    Chesterfield, MO, USA
  • (410) 995-9009
    Columbia, MD, USA
  • (469) 362-7227
    Frisco, TX, USA
  • (303) 209-3877
    Highlands Ranch, CO, USA
  • (847) 645-1111
    Hoffman Estates, IL, USA
  • (256) 367-8333
    Huntsville, AL, USA
  • (904) 260-7500
    Jacksonville, FL, USA
  • (865) 351-5000
    Knoxville, TN, USA
  • (502) 240-5555
    Louisville, KY, USA
  • (302) 722-9466
    Newark, DE, USA
  • (405) 751-4900
    Oklahoma City, OK, USA
  • (913) 768-4444
    Olathe, KS, USA
  • (469) 661-2695

Main Event Emails:

Privacy Inquiries
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Contact Information

Main Event Website:

Main Event Help Center:

Corporate Office Address:

Main Event Entertainment, Inc.
5445 Legacy Drive, Suite 400
Plano, Texas 75024
United States

Other Info (opening hours):

Other Locations:

6884 Governors W. NW,

Huntsville, AL 35806

10315 W McDowell Rd,

Avondale, AZ 85392

64 Centennial Blvd,

Highlands Ranch, CO 80129

More contact details

Main Event Rating Based on 3 Reviews

Rating details

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Value for money
Customer service
Delivery Service
Advertised vs Delivered

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Summary of Main Event Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Main Event?

Staff Question:

  • Very poor customer service and food order was wrong and refused to remake other
  • Contacted 2x in 2 weeks for kids' party, no Fri response for Sun event due to 3-day notice. Staff dismissed attempts, unprofessional communication lapse. Kids' celebration impacted, sharing on BBB.
  • “Terrible customer service received today at Christina branch”

Refund Question:

  • “Refund asap”
  • “Refund”

Account Question:

  • “Balance”

Request for Information Question:

  • “Book confirmation”

Payments and Charges Question:

  • “Can't get charger to work”

Cards Question:

  • “Lost gift card”

Other Question:

  • “Policies”
  • “Need info reg. Corporate event planning”
  • “Unhappy with my experience”

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