Contact Main Event Customer Service
Main Event Phone Numbers and Emails
Toll-Free Number:
-
(855) 215-7667
Customer Service:
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(505) 884-4928Albuquerque, NM, USA
-
(770) 521-9100Alpharetta, GA, USA
-
(440) 398-0611Avon, OH, USA
Main Event Emails:
Legal
Privacy Inquiries
feedback@mainevent.com
funcardquestions@mainevent.com
Fun Cards
Contact Information
Main Event Website:
Main Event Help Center:
Corporate Office Address:
Main Event Entertainment, Inc.
5445 Legacy Drive, Suite 400
Plano,
Texas
75024
United States
Other Info (opening hours):
Other Locations:
6884 Governors W. NW,
Huntsville, AL 35806
10315 W McDowell Rd,
Avondale, AZ 85392
64 Centennial Blvd,
Highlands Ranch, CO 80129
Summary of Main Event Customer Service Calls
23
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Main Event?
Staff Question:
- Very poor customer service and food order was wrong and refused to remake other
- Contacted 2x in 2 weeks for kids' party, no Fri response for Sun event due to 3-day notice. Staff dismissed attempts, unprofessional communication lapse. Kids' celebration impacted, sharing on BBB.
- “Terrible customer service received today at Christina branch”
Refund Question:
- “Refund asap”
- “Refund”
Account Question:
- “Balance”
Request for Information Question:
- “Book confirmation”
Payments and Charges Question:
- “Can't get charger to work”
Cards Question:
- “Lost gift card”
Other Question:
- “Policies”
- “Need info reg. Corporate event planning”
- “Unhappy with my experience”
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Main Event