Main Event Phone Numbers and Emails

Toll-Free Number:

  • (855) 215-7667

Customer Service:

  • (505) 884-4928
    Albuquerque, NM, USA
  • (770) 521-9100
    Alpharetta, GA, USA
  • (440) 398-0611
    Avon, OH, USA
  • (623) 936-5300
    Avondale, AZ, USA
  • (225) 508-3050
    Baton Rouge, LA, USA
  • (956) 690-5151
    Brownsville, TX, USA
  • (636) 536-9999
    Chesterfield, MO, USA
  • (410) 995-9009
    Columbia, MD, USA
  • (469) 362-7227
    Frisco, TX, USA
  • (303) 209-3877
    Highlands Ranch, CO, USA
  • (847) 645-1111
    Hoffman Estates, IL, USA
  • (256) 367-8333
    Huntsville, AL, USA
  • (904) 260-7500
    Jacksonville, FL, USA
  • (865) 351-5000
    Knoxville, TN, USA
  • (502) 240-5555
    Louisville, KY, USA
  • (302) 722-9466
    Newark, DE, USA
  • (405) 751-4900
    Oklahoma City, OK, USA
  • (913) 768-4444
    Olathe, KS, USA
  • (469) 661-2695

Main Event Emails:
Fun Cards
Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

Main Event Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • Main Event Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Main Event is 8552157667. 70% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday.

  • People call Main Event mainly because of staff, refund, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Main Event Website:

Main Event Help Center:

Corporate Office Address:

Main Event Entertainment, Inc.
5445 Legacy Drive, Suite 400
Plano, Texas 75024
United States

Other Info (opening hours):

Other Locations:

6884 Governors W. NW,

Huntsville, AL 35806

10315 W McDowell Rd,

Avondale, AZ 85392

64 Centennial Blvd,

Highlands Ranch, CO 80129

More contact details

Main Event Rating Based on 4 Reviews

Rating details

more details
Value for money
Delivery Service
Customer service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Main Event Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Main Event?

Staff Question:

  • “Bad customer service”
  • Very poor customer service and food order was wrong and refused to remake other
  • Contacted 2x in 2 weeks for kids' party, no Fri response for Sun event due to 3-day notice. Staff dismissed attempts, unprofessional communication lapse. Kids' celebration impacted, sharing on BBB.

Refund Question:

  • “Refund issue”
  • “Refund asap”
  • “Refund”

Account Question:

  • “Balance”

Request for Information Question:

  • “Book confirmation”

Payments and Charges Question:

  • “Can't get charger to work”

Cards Question:

  • “Lost gift card”

Other Question:

  • “Prices”
  • “Not honoring contract created at olathe, ks location for split tables for birthday 3/03”
  • “Policies”

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