Skip to content
Write review For Business
  • Login

Contact Main Event Customer Service

How to Reach a Person at Main Event

Verified Contact Information

Toll-Free Number:

  • 1-855-215-7667
Call customer service

Customer Service:

  • 1-505-884-4928
    Albuquerque, NM, USA
  • 1-770-521-9100
    Alpharetta, GA, USA
  • 1-440-398-0611
    Avon, OH, USA
  • 1-623-936-5300
    Avondale, AZ, USA
  • 1-225-508-3050
    Baton Rouge, LA, USA
  • 1-956-690-5151
    Brownsville, TX, USA
  • 1-636-536-9999
    Chesterfield, MO, USA
  • 1-410-995-9009
    Columbia, MD, USA
  • 1-469-362-7227
    Frisco, TX, USA
  • 1-303-209-3877
    Highlands Ranch, CO, USA
  • 1-847-645-1111
    Hoffman Estates, IL, USA
  • 1-256-367-8333
    Huntsville, AL, USA
  • 1-904-260-7500
    Jacksonville, FL, USA
  • 1-865-351-5000
    Knoxville, TN, USA
  • 1-502-240-5555
    Louisville, KY, USA
  • 1-302-722-9466
    Newark, DE, USA
  • 1-405-751-4900
    Oklahoma City, OK, USA
  • 1-913-768-4444
    Olathe, KS, USA
  • 1-469-661-2695

Main Event Emails:

feedback@mainevent.com
funcardquestions@mainevent.com
Fun Cards
privacy@mainevent.com
Privacy Inquiries
media@mainevent.com
webmaster@mainevent.com

Main Event Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Main Event Phone Number
1 (855) 215-7667
Most Popular Main Event Email Address
feedback@mainevent.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
98% phone, 2% email
Common Reasons for Contact
Refund, staff and product/ service
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Main Event?

Most Popular Number:

(855) 215-7667
Total calls: 37 Last call: Aug 3, 2025

If you require support from the Main Event, you can call the Main Event phone number 1-855-215-7667. Certain locations also have a center-specific Main Event customer service number. For example, Albuquerque, NM, has 1-505-884-4928, 1-770-521-9100 in Alpharetta, USA, and Highlands Ranch, CO, has 1-303-209-3877.
Other Main Event phone numbers include 1-440-398-0611 in Avon, 1-623-936-5300 in Avondale, 1-225-508-3050 in Baton Rouge, and many more in different locations in the USA. Main Event customer service offers phone support in each location so customers can connect directly to the nearest center for event details, specials, food and bar services, gift cards, and more. Locate your region's ideal phone number in their website's Locations section.

The services provided by Main Event include email support for convenience. For general feedback, a customer can get in touch through the Main Event email feedback@mainevent.com. Similarly, questions related to Fun Cards can be sent to funcardquestions@mainevent.com.
If the issue pertains to privacy, a customer can send a Main Event email to privacy@mainevent.com. Moreover, media inquiries should be made at media@mainevent.com. To contact the webmaster, write to webmaster@mainevent.com for any website issues. This way, customers can detail their inquiries on specific subjects and ensure they reach the correct team.

The Main Event office address is located at 5445 Legacy Drive, Suite 400, Plano, Texas 75024, United States. There are also other physical Main Event locations at which one can reach them: 6884 Governors W. NW, Huntsville, AL 35806, and 64 Centennial Blvd, Highlands Ranch, CO 80129. Individuals can also visit the Main Event website and click on Locations for more specific and nearby Main Event addresses.

The Main Event business hours for customer service vary according to the day. On Mondays, the active time is between 10 AM and 1 AM, whereas on Tuesdays, it is 10 AM to 10 PM. Customers can seek assistance between 12 PM and 12 AM on Wednesdays, 10 AM and 12 AM on Thursdays, and 11 AM and 2 AM on Fridays. Moreover, the Main Event business hours are between 9 AM and 2 AM and 11 AM and 12 AM on Sundays.

Customers can use the "Contact Us" form available on the Main Event website for immediate support. Fill out the form with basic details like your email, phone number, and preferred location. Users can specify their inquiry, provide additional information, and submit the form for further communication. This is a straightforward way to connect with the Main Event customer service team for assistance with events, experiences, account-related issues, or franchising opportunities.

PissedConsumer Club

Contact Information

Main Event Website:

Main Event Help Center:

Corporate Office Address:

Main Event Entertainment, Inc.
5445 Legacy Drive, Suite 400
Plano, Texas 75024
United States

Other Info (opening hours):

Other Locations:

6884 Governors W. NW,

Huntsville, AL 35806


10315 W McDowell Rd,

Avondale, AZ 85392


64 Centennial Blvd,

Highlands Ranch, CO 80129

More contact details

Summary of Main Event Customer Service Calls

48 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Main Event?

Refund Question:

  • “Refund issue”
  • “Main pass event refund”
  • “Refund asap”

Staff Question:

  • “Bad customer service”
  • Very poor customer service and food order was wrong and refused to remake other
  • Contacted 2x in 2 weeks for kids' party, no Fri response for Sun event due to 3-day notice. Staff dismissed attempts, unprofessional communication lapse. Kids' celebration impacted, sharing on BBB.

Product/ Service Question:

  • “Complaint with Free Bowling”
  • “We received an expired game card from an event in January 20205”
  • “Complaint”

Cards Question:

  • “Lost season pass card”
  • “Online gift card purchase”
  • “Lost gift card”

Account Question:

  • “Obtain password”
  • “Balance”

Employment Question:

  • “About w-2”
  • “Payroll”

Request for Information Question:

  • “No response from email requests for 2 months”
  • “Book confirmation”

Return/ Replace Question:

  • “Bowling change”

Shipping and Delivery Question:

  • “Not honoring contract created at olathe, ks location for split tables for birthday 3/03”

Payments and Charges Question:

  • “Can't get charger to work”

Other Question:

  • “Family fund”
  • “Prices”
  • “Policies”

Compare Main Event Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Stars and Strikes
Stars and Strikes Customer Service
Round One Entertainment
Round One Entertainment Customer Service
stars-rating-fill
2.0 out of 5
AMF Bowling
AMF Bowling Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Main Event? What happened? What can we help you with?
Submit review Don't show this popup
Main Event
Reviews Contacts Community