Main Event Phone Numbers and Emails

Toll-Free Number:

  • (855) 215-7667
Send Message

Customer Service:

  • (505) 884-4928
    Albuquerque, NM, USA
  • (770) 521-9100
    Alpharetta, GA, USA
  • (440) 398-0611
    Avon, OH, USA
  • (623) 936-5300
    Avondale, AZ, USA
  • (225) 508-3050
    Baton Rouge, LA, USA
  • (956) 690-5151
    Brownsville, TX, USA
  • (636) 536-9999
    Chesterfield, MO, USA
  • (410) 995-9009
    Columbia, MD, USA
  • (469) 362-7227
    Frisco, TX, USA
  • (303) 209-3877
    Highlands Ranch, CO, USA
  • (847) 645-1111
    Hoffman Estates, IL, USA
  • (256) 367-8333
    Huntsville, AL, USA
  • (904) 260-7500
    Jacksonville, FL, USA
  • (865) 351-5000
    Knoxville, TN, USA
  • (502) 240-5555
    Louisville, KY, USA
  • (302) 722-9466
    Newark, DE, USA
  • (405) 751-4900
    Oklahoma City, OK, USA
  • (913) 768-4444
    Olathe, KS, USA
  • (469) 661-2695

Main Event Emails:

Legal
Privacy Inquiries
feedback@mainevent.com
funcardquestions@mainevent.com
Fun Cards
media@mainevent.com
webmaster@mainevent.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

Contact Information

Main Event Website:

Main Event Help Center:

Corporate Office Address:

Main Event Entertainment, Inc.
5445 Legacy Drive, Suite 400
Plano, Texas 75024
United States

Other Info (opening hours):

Other Locations:

6884 Governors W. NW,

Huntsville, AL 35806


10315 W McDowell Rd,

Avondale, AZ 85392


64 Centennial Blvd,

Highlands Ranch, CO 80129

More contact details

Main Event Rating Based on 3 Reviews

Rating details

1.2
more details
Value for money
Customer service
Delivery Service
Advertised vs Delivered

Rating stats

Rating trend

Summary of Main Event Customer Service Calls

23 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Main Event?

Staff Question:

  • Very poor customer service and food order was wrong and refused to remake other
  • Contacted 2x in 2 weeks for kids' party, no Fri response for Sun event due to 3-day notice. Staff dismissed attempts, unprofessional communication lapse. Kids' celebration impacted, sharing on BBB.
  • “Terrible customer service received today at Christina branch”

Refund Question:

  • “Refund asap”
  • “Refund”

Account Question:

  • “Balance”

Request for Information Question:

  • “Book confirmation”

Payments and Charges Question:

  • “Can't get charger to work”

Cards Question:

  • “Lost gift card”

Other Question:

  • “Policies”
  • “Need info reg. Corporate event planning”
  • “Unhappy with my experience”

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