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Magisto Phone Numbers and Emails

Customer Service Number:

  • (415) 938-8099
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Customer Service:

  • (646) 561-6770

Magisto Emails:

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How to Contact Magisto?

Most Popular Number:

(415) 938-8099
Total calls: 18 Last call: May 26, 2025
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PissedConsumer Reporter

Magisto is now referred to as Vimeo. Users with general queries and concerns about their products and services can call 1-415-938-8099. Magisto company has also published a second helpline to help more users with enquiries. This number is 1-646-561-6770. The Magisto contact number is active for specified operational hours, starting at 6:00 AM and ending at 3:00 PM UTC/ GMT. These numbers can also be used to book an appointment to visit the representatives in person. The company's address is 555 West 18th Street, New York, New York 10011, United States. Another office is at 800 W El Camino Real, Mountain View, California 94040, United States.

The Magisto company has published three email addresses to contact for queries and concerns. Users with issues regarding the platform or questions about the features can contact the support team at info@magisto.com to express those. The email legal@vimeo.com is available to contact for legal and privacy issues. People experiencing problems opting out of marketing emails can write to arboptout@vimeo.com between business hours. When emailing, customers must include their first and last name, reason for reaching out to Magisto company, and a summary of their question or issue to ensure an efficient response from the company agent.

To download the Magisto app, visit the Apple App Store or Google Play Store, depending on your smart device. Once the app is installed, use your login credentials to access your Magisto Post account or create one if you are new to the platform. This ensures you can get customized help from the agents via the app. This in-built feature allows you to get help with the features and settings or any technical issues you face while using an app. If you don't get an effective response, you can contact the Magisto contact team via published phone numbers and email addresses.

You can connect with the company agent via the Magisto website. The site is loaded with detailed information about services, account management, pricing, general inequities, how to get started and more. Users can click on Contact Support to connect to the team via the Magisto website. Once you do so, you will be notified if you are not logged into Vimeo (Magisto). Please log in via the site before contacting the support team. You will receive a direct link if an OTT customer needs help logging into this page. You can also share your contact details and choose the reason for reaching out. The Magisto contact team will then give you a call.

Magisto Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Magisto is 4159388099. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday.

  • People call Magisto mainly because of account, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Magisto Website:

Magisto Help Center:

Corporate Office Address:

Vimeo.com, Inc.
555 West 18th Street
New York, New York 10011
United States

Other Info (opening hours):

Hours:

Sunday - Thursday: 06:00am - 03:00pm (UTC/GMT)


Other Location:

800 W El Camino Real,

Mountain View, California 94040

United States

More contact details

Magisto Rating Based on 3 Reviews

Rating details

2.0
more details
Diversity of Products or Services
Customer service
Price Affordability
Billing Practices

Rating stats

Rating trend

Summary of Magisto Customer Service Calls

21 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Magisto?

Account Question:

  • “Can’t reset my password”
  • “Can't login”
  • “Issue with account”

Payments and Charges Question:

  • “Unidentified charge”
  • “Billing”

Activation/ Cancellation Question:

  • “Cancel service”

Product/ Service Question:

  • “Problem with video”

Request for Information Question:

  • “Need assistance”

Other Question:

  • “отвратительная работа службы поддержки”
  • “Editing issues”
  • “Editing problems”

Compare Magisto Customer Service To

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Kizoa
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1.8 out of 5
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