Contact MagellanTV Customer Service
How to Reach a Person at MagellanTV
Verified Contact Information
Accessibility:
-
1-914-273-4214
Customer Service:
connect@magellantv.com
Legal:
copyright@magellantv.com
Copyright Infringement Inquiries
info@magellantv.com
MagellanTV Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular MagellanTV Phone Number
1 (914) 273-4214
Average Calls duration
1 minute
Most Popular MagellanTV Email Address
connect@magellantv.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
67% phone, 33% email
Common Reasons for Contact
Account, activation/ cancellation, payments and charges
MagellanTV Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular MagellanTV Phone Number | 1 (914) 273-4214 |
| Average Calls duration | 1 minute |
| Most Popular MagellanTV Email Address | connect@magellantv.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 67% phone, 33% email |
| Common Reasons for Contact | Account, activation/ cancellation, payments and charges |
Contact Information
MagellanTV Website:
MagellanTV Help Center:
Corporate Office Address:
MagellanTV, LLC
1875 Connecticut Avenue, NW, 10th Floor
Washington,
District Of Columbia
20009
United States
Other Info (opening hours):
Other Location:
80 Business Park Dr,
Armonk,
New York 10504,
United States
Summary of MagellanTV Customer Service Calls
20
TOTAL
CALLS
CALLS
01:13
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MagellanTV?
Account Question:
- “Find my account”
- “Can't log on”
- “I am trying to sign up for Magellan TV, free trial and nothing seems to work it I put all the information in and it never goes anywhere. I've spent over 30 minutes trying to contact you.”
Activation/ Cancellation Question:
- “Cancel”
- “I been cancelled”
- “Cancel refund”
Payments and Charges Question:
- “Charged for a year but canceled sooner”
- “Bill and to give new debit card number”
- “Stop billing card”
Product/ Service Question:
- “This is the second time I have called you within three days twice my TV has gone black screen and will not let me see Magellan getting tired of this. Have somebody call me back and help me to straighten this out immediately please my phone number.”
- “Fail to initialize error msg occurring more frequently”
Cards Question:
- “Money taken out of my master card for march but i try to sighn in still putting me at trial 7 days page and saying im not a member”
Request for Information Question:
- “Question about subscription”
Other Question:
- “Never signed up”
Compare MagellanTV Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
MagellanTV