Mag Instrument Phone Numbers and Emails

Customer Service Number:

  • (909) 947-1006
  • (909) 947-5041

Mag Instrument Email:


Mag Instrument Contact Information

Mag Instrument Website:

Mag Instrument Help Center:

Corporate Office Address:

Mag Instrument, Inc.
2001 South Hellman Avenue
Ontario, California 91761
United States

Other Info (opening hours):

Warranty and Technical Support

Mon-Fri, 7am-4:30pm PST

Fax: (909) 947-5041

Sales and Parts (By Phone)

Mon-Fri, 7am-5pm PST

Sales and Parts (Walk-In)

Mon-Fri, 7am-4:30pm PST


(909) 947-3116
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Mag Instrument Rating Based on 5 Reviews

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Summary of Mag Instrument Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mag Instrument Customer Service?

Product/ Service Question:

  • “Maglite not working”
  • “Broken light”

Request for Information Question:

  • “Question about difference between ML150 LRS System 1 vs. System 4”

Activation/ Cancellation Question:

  • “Cancel the order”

Other Question:

  • “Parts”
  • “My XL100 light only has on and off function!”
  • “Flash light turns off after 6 seconds with new batteries”


Mag Instrument Warranty
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Mag Instrument Terms of Service
Restrictions on Use of Downloaded Material: The Client are permitted to download onto The Customer's computer any part of the content of this website for The Client's private, personal, non-commercial use. The User may not, however, (a) distribute or transmit any such contents on or off line; (b) modify, reuse or repost any such contents; (c) remove any notations on downloaded materials which constitute notice or explanation of copyright, trademark, trade dress, patent or other intellectual property rights; (d) use such contents for any public purpose, even if non-commercial; or (e) attempt to decompile, reverse-engineer or otherwise disassemble any software or other content on this website. Rights in Contents of This Website: All text, audio and video components of the contents of this website are protected by copyright in the United States of America and under various foreign laws and treaties. The Client may not use Mag's copyrighted materials except in accordance with these "Terms and Conditions." Some of the contents of this website are the subject of copyright, trademark, publicity, privacy and other rights owned by other parties besides Mag and are used by Mag with permission. Use by The User of Website of such materials other than in accordance with these Terms and Conditions may infringe the rights of such other parties.
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Mag Instrument Privacy Policy
Customer Service In order to provide The Customer with the best possible customer service, Mag Instrument may collect Information from The Client which information will be used only for the purpose of solving The Customer's customer support inquiry and/or responding to The User's questions or request for additional information. Resume Submission allow for the online submission of resumes. Personal information collected from resumes will be used solely for the purpose of accepting and evaluating candidate submissions for job openings. The information may be shared within the organization and is not subject to the terms of this Policy. Information collected includes The User's customer information necessary to complete a purchase, including credit card information and billing information associated with a credit card, as well as shipping information.
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Top Mag Instrument Products


Mag Instrument Pros and Cons

Pros: Long lasting battery life, Bright

Cons: Not replaceable led, Fails, Does not stant behind products


Mag Instrument is an iconic brand of flashlights made in US. Throughout its 30 year history, Mag Instrument has been creating top notch products and upgrading existing offerings to better suit customers’ needs. Having its global head office in Ontario, California, Mag Instrument Inc earned a reputation of a trusted partner for thousands of domestic customers and international buyers. The story of Mag Instrument started when Anthony Maglica opened the doors of its small store with the business growing to one of the leading American employer offering hundreds of job opportunities to fellow citizens across the country.

Mag Instrument reviews and complaints

Mag Instrument is ranked 129 out of 1982 in Appliances and Electronics category

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