Contact Madison Gas and Electric Customer Service

To email Madison Gas and Electric customer service or address general inquiries, message mge@mge.com. Non-emergency issues can also be submitted via the contact form on the Madison Gas and Electric website. Media representatives who have questions for the company’s PR department should send their emails to social@mge.com.

The company’s head office is based in Wisconsin. The Madison Gas and Electric address is Madison Gas and Electric Co., 623 Railroad St., Madison, Wisconsin 53703, United States. To contact the company offline, send your letters to Madison Gas and Electric Co., P.O. Box 1231, Madison, WI 53701-1231.

All Madison Gas and Electric emergency phone lines are open 24/7. The customer service department can be reached by phone on weekdays from 7 a.m. to 7 p.m. Please note that these hours may change due to holidays. You can find more details on the corporate website or by contacting the company directly.

Non-urgent issues can be addressed online. In addition to contacting the company via email, customers can submit their questions via the contact form on the Madison Gas and Electric website. To use this option, scroll down the page and follow the “Contact US” link. Then, click on the “Contact Form” button in the “Non-Emergency Contact Information” section of the page and complete the form.