Madewell Phone Numbers and Emails

Toll-Free Number:

  • (866) 544-1937
    US Area

Customer Service:

  • (434) 385-5792
    International
  • (866) 544-1937
    US Area

Legal Department:

  • (800) 562-0258
    Anywhere else outside of the EEA, including the US
  • (434) 385-5775
    In the EEA

Madewell Emails:

Customer Service
International, US Area
Legal
General Counsel, Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Madewell Contact Information

Madewell Website:

Madewell Online Chat:

Corporate Office Address:

Madewell, Inc.
30-30 47th Avenue
Long Island City, New York 11101
United States

Other Info (opening hours):

Mailing Address:

770 Broadway

New York, NY 10003

Fax:

+1 (434) 385-5754
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Madewell Rating Based on 3 Reviews

Rating details

3.3
more details
Delivery Service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Madewell Customer Service Calls

23 TOTAL
CALLS
02:32 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Madewell Customer Service?

Return/ Replace Question:

  • “Return address”
  • “Return”
  • “Exchange”

Request for Information Question:

  • “How do I locate this dress”
  • “Check on order status”
  • “Order confirmation”

Shipping and Delivery Question:

  • “Tracking”
  • “Sent the wrong size shoes in my order”
  • “Check in delivery of items ordered”

Staff Question:

  • “Customer service”

Other Question:

  • “Order & reward”
  • “Price adjustment”
  • “Trying to place an order”

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Madewell reviews and complaints

Madewell is ranked 109 out of 2468 in Footwear and Clothing category

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