am reached out to Madewell in an effort to get some clarity. I sent me complaint to Jacob Claray who hasnt responded to my email in over a month.

According to our contractual agreement claims are to be addressed within 30 days. Madewell concrete has far exceeded the 30 days just to make an assessment and now is in breach of contract.

This is unfortunate as up until this point we have been pleased with our service. We have referred neighbors however due to this issue I have begun to advise to hold off because this aspect of the companys policy is in question.

Please advise if I should be in contact with someone else or the next steps.

Please be advised, my wife contacted Madewell Jacob Clay 26 September. We have the email as well as photos.

Jacob informed us someone will be coming out to evaluate ASAP. Several phone calls were made and we still got the run around.

User's recommendation: Do not purchase their services.

Location: Roswell, Georgia

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