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Contact Madame Tussauds London Customer Service

Madame Tussauds London Phone Numbers and Emails

Customer Service:

  • +44 871 894 3000
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Madame Tussauds London Emails:

Customer Service
Events/ Guest Relations
Media
Press Inquiries
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Madame Tussauds London Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    61% phone 39% email
  • The best phone number to call Madame Tussauds London is 448718943000.

  • The longest wait times are on Saturday, while the shortest are on Wednesday.

  • People call Madame Tussauds London mainly because of request for information, return/ replace and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

Madame Tussauds London Website:

Madame Tussauds London Help Center:

Corporate Office Address:

Merlin Entertainment Group
Marylebone Road
London, England NW1 5LR
United Kingdom

Other Info (opening hours):

Hours:

Monday - Sunday: 10:00am - 3:00pm

More contact details

Madame Tussauds London Rating Based on 2 Reviews

Rating details

4.1
more details
Style and Design
Diversity of Products or Services
Price Affordability
Value for money

Rating stats

Rating trend

Summary of Madame Tussauds London Customer Service Calls

40 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Madame Tussauds London?

Request for Information Question:

  • “Ticket enquiry”
  • “Need to check the last entry time though I have a late booking time from website”
  • “Information disabled”

Return/ Replace Question:

  • “Change time of ticket”
  • “Changing time”
  • “Time change”

Product/ Service Question:

  • “Photos not accessible online”
  • “Book tickets”
  • “Failed booking yet the money was taken”

Activation/ Cancellation Question:

  • “Cancelling one of the tickets”
  • “Canceling my tickets due to tube strike”

Refund Question:

  • “Refund”

Staff Question:

  • “Customer service”

Account Question:

  • “Disabled concession prices”

Other Question:

  • “Lost a wallet”
  • “Confusing ticket regime”
  • “Chamber of horror”

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