Contact Macleans Customer Service
How to Reach a Person at Macleans
Verified Contact Information
Toll-Free Number:
-
1-800-268-9119
Customer Service:
-
+1 416 764 1300
Legal:
-
+1 905 660 3111Privacy Inquiries
Customer Service:
educationplus@macleans.ca
Macleans Education
service@macleans.ca
General Info:
letters@macleans.ca
Legal:
Macleans Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Macleans Phone Number
1 (800) 268-9119
Average Calls duration
1 minute
Most Popular Macleans Email Address
service@macleans.ca
Issue Resolution Rate
Low (11% reported full resolution)
Contact Method Distribution
79% phone, 21% email
Common Reasons for Contact
Account, activation/ cancellation, payments and charges
Macleans Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Macleans Phone Number | 1 (800) 268-9119 |
| Average Calls duration | 1 minute |
| Most Popular Macleans Email Address | service@macleans.ca |
| Issue Resolution Rate | Low (11% reported full resolution) |
| Contact Method Distribution | 79% phone, 21% email |
| Common Reasons for Contact | Account, activation/ cancellation, payments and charges |
Contact Information
Macleans Website:
Macleans Help Center:
Corporate Office Address:
St. Joseph Communications
50 MacIntosh Blvd.
Concord,
Ontario
L4K 4P3
Canada
Other Info (opening hours):
Mailing Address:
15 Benton Road
Toronto, ON
M6M 3G2
Canada
Fax:
+1 905-660-3872
Summary of Macleans Customer Service Calls
19
TOTAL
CALLS
CALLS
00:58
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Macleans?
Payments and Charges Question:
- “They charge me over charge”
- “They charge me $45.19”
- “I paid September now charge me again this month $45.16. What is this?”
Account Question:
- “To get my subscription for Shirley Duffy in magazine form and not digital”
- “Mistake made I believe in subscription renewal”
Activation/ Cancellation Question:
- “Cancel subscription”
- “Trying to cancel my subscriptions”
Return/ Replace Question:
- “Report address change”
Staff Question:
- “Customer service”
Other Question:
- “I'm trying to fiknd loit why I am not getting my macleans magazine any more,”
- “Gift sunscription”
Compare Macleans Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Macleans