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Ordered 5 items...received 3. Online order is showing shipped with one tracking number.
The 3 items I did receive each in a box with all different tracking numbers. I need to know if they think all items were shipped or what? Will I get the other items or not? Once you place an order there is no number to call for help...they tell you to email.
I have sent 3 emails over the last 5 days...no reply.
Mackenzie Childs does not provide customer service but excel at customer ignore!!!
As a collector of MC I suggest you go on Ebay and not only get items faster and less expensive, but they provide customer service if you need it.
For the prices Mackenzie Childs get, they should be ashamed that customer service doesn't exist. I will NEVER order with them again...Ebay is the way!!!
User's recommendation: Go to Ebay...cheaper, faster and there if you need help.
Preferred solution: Deliver product or service ordered.
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