Contact Mace Customer Service
How to Reach a Person at Mace
Verified Contact Information
Toll-Free Number:
-
1-877-585-6223Toll Free
Legal:
legal@mace.com
customerservice@mace.co
Mace Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Mace Phone Number
1 (877) 585-6223
Average Calls duration
2 minutes
Most Popular Mace Email Address
customerservice@mace.co
Issue Resolution Rate
Low (33% reported full resolution)
Contact Method Distribution
71% phone, 29% email
Common Reasons for Contact
Activation/ cancellation, staff, payments and charges
Mace Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Mace Phone Number | 1 (877) 585-6223 |
| Average Calls duration | 2 minutes |
| Most Popular Mace Email Address | customerservice@mace.co |
| Issue Resolution Rate | Low (33% reported full resolution) |
| Contact Method Distribution | 71% phone, 29% email |
| Common Reasons for Contact | Activation/ cancellation, staff, payments and charges |
Contact Information
Mace Website:
Mace Help Center:
Corporate Office Address:
Mace
4400 Carnegie Avenue
Cleveland,
Ohio
44103
United States
Other Info (opening hours):
Hours:
Monday - Friday: 7:30 am - 4 pm EST
Fax:
+1 (800) 775 6223
Summary of Mace Customer Service Calls
5
TOTAL
CALLS
CALLS
02:00
AVG CALL
DURATION
DURATION
33%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Mace?
Payments and Charges Question:
- “Charged twice only need one”
Staff Question:
- “To be able to talk to someone in customer service”
Activation/ Cancellation Question:
- “You cancelled my order”
Compare Mace Customer Service To
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Mace