Mac Duggal Phone Numbers and Emails

Customer Service Number:

  • (909) 316-5758
Send Message

Headquarters:

  • (630) 789-1011
    Burr Ridge, IL

Locations:

  • (404) 749-4631
    Atlanta GA
  • (212) 921-0001
    New York NY

Mac Duggal Emails:

Customer Service
General Info
Jobs/ Career
Media
Press Inquiries
Is this your business?
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PissedConsumer Club

Contact Information

Mac Duggal Website:

Mac Duggal Help Center:

Corporate Office Address:

Mac Duggal
145 Tower Drive
Burr Ridge, Illinois 60527
United States

Other Info (opening hours):

Open hours: 9am-5pm CST

More contact details

Mac Duggal Customer Service Reviews

1.4 / 5
Bad
Joslin Syk
Terrible customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Worst customer service ever - they were totally not helpful. Now I see why they keep on getting terrible reviews.

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Dorotha Qua
Want to speak with a representative
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I never seen so poor customer service ! I wait on the phone , and they just told me good by! I just need it to talk on the phone

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How Good is Mac Duggal's Customer Service?

Dorotha Qua
Dorotha Qua
Feels Satisfied | Jul 27, 2023

At the Biginining didn’t know were to contact other than email, was no phone number ; when I finally found the number , they answered right away and then the experience went from 5 to 10 . Thank you

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Akisha Pje
Akisha Pje
Feels Disappointed | Dec 13, 2022

Get cut off with customer service and no one has responded to my multiple inquiries
Since last Friday
Im looking for some assistance
Susan kamovitch

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Jesslyn Gls
Jesslyn Gls
Feels Disappointed | Oct 27, 2022

For the price point if their merchandise I feel line the customer service could be a million times better

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Summary of Mac Duggal Customer Service Calls

657 TOTAL
CALLS
00:59 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Mac Duggal?

Return/ Replace Question:

  • “Return”
  • “Regarding a return”
  • “Need to return a dress”

Shipping and Delivery Question:

  • “Wrong size came. And need it very soon”
  • “Have not received my dress”
  • “Want to ask something g about size”

Request for Information Question:

  • “About my ordet”
  • “How to return a dress”
  • “Want to speak with a representative”

Product/ Service Question:

  • “Damaged dress”
  • “Buy a dress”
  • “My $25 off code will not work”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “To cancel my order”
  • “Cancellation”

Refund Question:

  • “My refund is no yet in my account”
  • “Refund status”
  • “Still haven't received a refund ne”

Staff Question:

  • “No response from customer service email”
  • “Customer service”

Payments and Charges Question:

  • “My discount didn't apply on my order”

Other Question:

  • “Order mistake”
  • “Didn't give the 25% off”
  • “Exchsngef”

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