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Contact Luxy Hair Customer Service

How to Reach a Person at Luxy Hair

Verified Contact Information

Customer Service:

  • +1 416 722 1743
info@luxyhair.com

Luxy Hair Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Luxy Hair Phone Number
+1 416 722 1743
Most Popular Luxy Hair Email Address
info@luxyhair.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
93% phone, 7% email
Common Reasons for Contact
Return/ replace, request for information, payments and charges
View full overview

How to Contact Luxy Hair?

How to Contact Luxy Hair?

The Luxy Hair phone number for general inquiries is 1-416-722-1743. You can call this number for information about the company's products and questions about hair extensions, colors, lengths, and maintenance tips. You can also contact the customer support team at this helpline for assistance with tracking your order, delays, or order status updates. The same number can be used to discuss returns and refunds should there be issues with the purchased items. Note, however, that the company prioritizes communicating with its customers online. The best ways to reach customer care representatives are via the official support page, live chat, email, or direct messages on social media.

The Luxy Hair contact email address is info@luxyhair.com. You can email your questions to this address whenever you want to learn more about the company's products, need professional advice on the choice of hair extension type, color, and length, or require maintenance tips. If you need information regarding your order status, the customer support agent will assist with tracking. You can also use this email to share your feedback or file a complaint. Exchanges, returns, and refunds can be discussed with customer care representatives via email as well. Alternatively, you can visit the support page on the official website to find answers and check the guides.

The Luxy Hair headquarters address to mail the official representatives is Luxy Hair Co., 631 North 400 West, Salt Lake City, Utah 84103, United States. You can send information requests, legal inquiries, and other official correspondence to this office. To reach the Luxy Hair customer service team, write to Luxy Warehouse, 1250 Flyer Way, Suite 100, Salt Lake City, UT 84116. The support representatives are ready to handle your concerns, complaints, and compliments sent via mail. The same Luxy Hair address can be used for the Privacy Policy inquiries. You can also contact the company's agents at Luxy Hair Co., 639 Queen St. W #501, Toronto, ON M5V 2B7.

The Luxy Hair office hours are Monday to Friday from 9 a.m. to 7 p.m. and Saturday between 9 a.m. and 5 p.m. EST. You can call the customer care helpline within these hours to learn more about the products, get advice from a professional, or request assistance with order-related issues. If you would rather communicate online, you can use the live chat feature on the official website. Alternatively, you can DM the customer service team on Instagram or Facebook within the mentioned hours. If you email your inquiry to the Luxy Hair Help Center, you will usually receive a response within 12 business hours.

To access the Luxy Hair chat, visit the official website, scroll the homepage to the "Need Help?" section, and select the Contact Us option. Find the icon with a question mark in the bottom right corner of the screen and click the Chat button in the top right corner of the window. Type your question or describe your issue to initiate the conversation with a live operator within the customer service hours. The support agents will answer your questions, explain the details, and help you choose your hair extensions' color and length via live chat. Alternatively, you can chat with the Help Center members via DM on Instagram or Facebook.

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Contact Information

Luxy Hair Website:

Luxy Hair Help Center:

Corporate Office Address:

Luxy Hair Co.
631 North 400 West
Salt Lake City, Utah 84103
United States

Other Info (opening hours):

Other Location:

Luxy Hair Co.

639 Queen St. W #501

Toronto, ON M5V 2B7

More contact details

Summary of Luxy Hair Customer Service Calls

28 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Luxy Hair?

Return/ Replace Question:

  • “Having problems doing return/exchange”
  • “Return”

Request for Information Question:

  • “Question on exchange”
  • “To get information about extensions for fine, thin hair”
  • “Order confirmation”

Payments and Charges Question:

  • “Help wrong payment”
  • “Fraud”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Lost package”

Product/ Service Question:

  • “Poor quality hair”

Other Question:

  • “Expedite an order”
  • “Label”
  • “Duplicate order”

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