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Contact Lutron Electronics Customer Service

Lutron Electronics Phone Numbers and Emails

Toll-Free Number:

  • (844) 588-7661
    US and Canada Areas
Call customer service
Send Message

Customer Service:

  • (888) 765-0072
    Canada Location
  • (949) 474-4140
  • (202) 624-5700
  • (212) 752-1214
  • (212) 989-1300
  • +1 905 754 3300
    Canada Location
  • +49 309 710 4590
    Germany Location
  • +44 207 702 0657
    UK Location
  • +44 207 480 6899
    UK Location

Headquarters:

  • (610) 282-3800

Lutron Florida Experience Center:

  • (954) 577-6294

Technical Support:

  • (800) 523-9466

Lutron Electronics Emails:

Customer Service
China Location, Customer Satisfaction
Legal
GDPR Inquiries
Media
Technical Support
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How to Contact Lutron Electronics Customer Service?

Most Popular Number:

(844) 588-7661
US and Canada Areas
Total calls: 25 Issues resolved: 3 Last call: Jan 10, 2024
author avatar
PissedConsumer Reporter

Widely recognized for its unwavering commitment to resolute customer service, Lutron Electronics offers several different contact numbers. If you’re based in the US or Canada and need to reach out to them, you can dial their toll-free contact number at 1-844-588-7661. Alternatively, for dedicated customer service, people in North America can dial 1-888-765-0072. Should you require technical support for your appliance, or need to schedule a service, you can get in touch with the Lutron Electronics company support by calling their technical team at 1-800-523-9466. Alternatively, you can dial either 1-949-474-4140 or 1-202-624-5700 to ensure you can get in touch promptly without any inconvenience. Moreover, the company puts a specialized emphasis on its international clientele. If you’re calling from within Germany, you can dial the Lutron customer service number at +49-309-710-4590. Whereas the residents of the UK can reach out at +44-207-702-0657.

In this fast-paced digital world, not everyone prefers the option of a phone call. While the company doesn’t provide customer support via Lutron chat as yet, you can still access a plethora of online avenues to reach out for support. With a dedicated email service at your disposal, you can send an email with a detailed note of your concern to support@lutron.com.
Additionally, if you’re reaching out for technical clarification, placing a service request, or anything else in between, you can write an email to Lutron services and forward it to custsvc@lutron.com. No matter the nature of your concern, ranging from product info, pricing, or even where to purchase, it is best to contact Lutron customer service during their business hours which range from 8:00 AM to 8:00 PM (EST).

Lutron Electronics acknowledges the fact that customers might prefer finding answers on the go. That’s why the company boasts online resources on its website, including a dedicated frequently asked questions (FAQs) section that helps you find instant DIY solutions to guide you through your concerns. Likewise, you can also seek answers to your questions from the Lutron Support Community. Not only you can discuss your concerns here, but this space also allows you to share ideas, best practices, and troubleshooting tips. However, if you would like to post a question or answer someone’s query, you'll need to register first.

Lutron Electronics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Lutron Electronics is 8445887661. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Monday and Sunday.

  • People call Lutron Electronics mainly because of website/ application, product/ service and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Lutron Electronics Website:

Lutron Electronics Help Center:

Corporate Office Address:

Lutron Electronics Co., Inc
7200 Suter Road
Coopersburg, Pennsylvania 18036
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 am - 8 pm EST


Other Location:

6 Sovereign Close, Wapping,

London, E1W 3JF, GB


5th Floor, China Life Tower,

No. 16 Chaowai Street,

Chaoyang Disrict, Beijing, 100020, CN


Sutie 7, 39th Floor Plaza 66,

1266 Nan Jing West Rd.,

Shanghai, 200040, CN


Engineering Offices

8794 Boynton Beach Blvd.

Suite 210

Boynton Beach, Florida 33472


One Beacon St.

13th Floor

Boston, Massachusetts 02108


2929 Walnut St.

Suite 1230

Philadelphia, Pennsylvania 19104

More contact details

Fax:

+1 (610) 282 1243

Lutron Electronics Rating Based on 2 Reviews

Rating details

1.8
more details
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design

Rating stats

Rating trend

Summary of Lutron Electronics Customer Service Calls

29 TOTAL
CALLS
00:00 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lutron Electronics?

Website/ Application Question:

  • “Install issues”
  • “Find an installer”
  • “Maestro dimmer install”

Request for Information Question:

  • “Dimmer information”
  • “Tech support for Casey's”

Product/ Service Question:

  • “Pico switch wont connect”
  • “Tech”

Activation/ Cancellation Question:

  • “To deactivate my account”

Staff Question:

  • “Tech service”

Other Question:

  • “Vive reset”
  • “Maestro dimmer”
  • “Motion sensor”

Compare Lutron Electronics Customer Service To

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