LUS Brands Phone Numbers and Emails

Toll-Free Number:

  • (888) 395-4998
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LUS Brands Emails:

Customer Service
General Info
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PissedConsumer Club

Contact Information

LUS Brands Website:

LUS Brands Help Center:

Corporate Office Address:

LUS Brands Inc.
155 University Ave., Suite 1240
Toronto, Ontario M5H 3B7
Canada

LUS Brands Rating Based on 2 Reviews

Rating details

3.0
more details
Customer service
Advertised vs Delivered
Turnaround Time
Value for money

Rating stats

Rating trend

Summary of LUS Brands Customer Service Calls

33 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call LUS Brands?

Shipping and Delivery Question:

  • “Was sent wrong product”
  • “PRODUCTS NOT DELIVERED”
  • “To see if I signed up for automatic shipments”

Request for Information Question:

  • “How to use the products”
  • “About my order I put wrong address”
  • “Can I blow my hair for straighter hair curls with lus brand products for curly hair. My hair is extremely curly and I blow it out for a more finished look but occassionally want to wear it curly.”

Product/ Service Question:

  • “PRODUCTS NOT DELIVERED”
  • “Problem with product”
  • “Dissatisfied with product”

Account Question:

  • “My order I cannot track it or log in to lus”

Activation/ Cancellation Question:

  • “Cancel order”

Cards Question:

  • “Need to remove credit card on file”

Payments and Charges Question:

  • “Fraud”

Refund Question:

  • “Refund needed”

Other Question:

  • “Clarify order”
  • “Purchase”
  • “Purchase unsatisfied”

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